Note: The job is a remote job and is open to candidates in USA. Deaconess Health System is seeking a detail-oriented and technically skilled Clinical Application Analyst – Beaker to join their Digital Technology Services (DTS) team. This role involves supporting, optimizing, and enhancing the technology that powers laboratory operations, ensuring efficient workflows and exceptional patient care.
Responsibilities
- Configure, build, maintain, and optimize Beaker and related laboratory applications
- Support laboratory workflows by ensuring systems operate reliably, accurately, and efficiently
- Troubleshoot production issues and provide ongoing application support, maintenance, and upgrades
- Collaborate with laboratory leadership, clinicians, and DTS teams to identify opportunities for workflow improvements and system enhancements
- Support new implementations, upgrades, integrations, and process improvement initiatives
- Monitor and troubleshoot interfaces and data exchange between laboratory and third-party systems
- Assist with system testing, validation, patching, and security-related activities
- Maintain documentation, workflows, build standards, and support materials
- Ensure data integrity and system performance across laboratory applications
- Serve as a technical resource for laboratory application functionality and best practices
- Mentor and provide guidance to team members on laboratory workflows and application support processes
- Support compliance with organizational, regulatory, and security requirements
Skills
- Associate's degree in Information Technology, Laboratory Science, or a related field
- Three or more years of experience supporting laboratory information systems or clinical applications
- Strong understanding of laboratory workflows, healthcare technology, and data integrity principles
- Strong analytical, troubleshooting, and problem-solving skills
- Ability to manage multiple priorities while maintaining attention to detail
- Effective communication and collaboration skills with both technical and non-technical stakeholders
- Commitment to customer service, continuous improvement, and teamwork
- Bachelor's degree in a related field
- Experience with Epic Beaker or other laboratory information systems
- Experience with healthcare system integrations and interface support
- Knowledge of laboratory regulatory and compliance requirements
Benefits
- Flexible hybrid or remote work opportunities based on location
- A stable healthcare organization committed to delivering high-quality care through technology and teamwork
- A supportive team environment focused on learning, innovation, and continuous improvement
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