Remote Client Support Associate / Entry-Level Customer Service / Work From Home
Globe Life AO | 100% Remote | U.S. Applicants | Flexible Schedule | Training & Mentorship Provided
Start Your Remote Career Helping Working Families
Looking for a work-from-home opportunity where you can help people, build valuable professional skills, and create opportunities for long-term career growth?
Globe Life AO is expanding our virtual team and seeking motivated, people-focused individuals to join us as Remote Client Support Associates.
In this role, you'll connect virtually with individuals and families who have requested information about available benefits. You'll answer questions, explain available options, guide clients through next steps, and provide professional ongoing support.
Whether you're entering the workforce, changing careers, or looking for greater flexibility, no previous insurance experience is required. Training, mentorship, licensing guidance, and ongoing professional development are provided.
✓ 100% Remote / Work From Home
✓ Entry-Level — No Insurance Experience Required
✓ Qualified Client Opportunities Provided
✓ No Traditional Cold Calling
✓ Weekly Performance-Based Compensation
✓ Flexible Scheduling
✓ Comprehensive Training & Mentorship
✓ Leadership & Career Advancement Opportunities
What You'll Do
As a Remote Client Support Associate, you'll combine customer service, relationship building, benefits education, and client support in a fully virtual environment.
🤝 Connect With Clients
Meet with clients through scheduled Zoom and phone appointments
Connect with individuals who have requested information
Ask questions to understand client needs and priorities
Build positive, professional relationships
Create a welcoming and personalized client experience
📋 Educate & Guide
Explain available life, accident, and supplemental health benefit options
Answer questions clearly and professionally
Help clients understand available programs and coverage
Guide eligible clients through applications and enrollment
Explain next steps and required documentation
Provide timely follow-up throughout the process
❤️ Provide Ongoing Client Support
Assist existing clients with policy-related questions
Conduct policy reviews when appropriate
Assist with beneficiary updates
Maintain accurate digital client records
Manage appointments and follow-up communications
Provide continued customer service after enrollment
📞 Work With Clients Who Have Requested Information
Rather than spending your day randomly prospecting, you'll connect with individuals and families who have requested information regarding available benefits.
Your role focuses on:
Connect → Listen → Educate → Guide → Assist → Follow Up
This allows you to concentrate on building relationships and delivering an excellent client experience.
🏠 100% Remote / Work From Home
Your client appointments, training, coaching, and team collaboration are completed virtually.
You'll work using technology such as:
Zoom
Phone and email
Digital client-management systems
Online scheduling tools
Virtual training platforms
Web-based enrollment technology
Enjoy the convenience of building your career from home without a daily commute.
💰 Weekly Performance-Based Compensation
This opportunity offers commission-based compensation rather than a guaranteed hourly wage or salary.
Income opportunities may include:
Weekly commission payments
Performance-based bonuses
Renewal and residual income opportunities
Recognition incentives
Leadership compensation as you advance
Individual earnings vary based on activity, production, performance, and results.
🎓 No Experience? Training Is Provided.
Previous insurance experience is not required.
Training and professional development may include:
Structured virtual onboarding
State insurance licensing guidance
Benefits and product education
Customer-service training
Client communication development
Enrollment procedures and systems
Virtual presentation skills
Weekly coaching
One-on-one mentorship
Professional development
Leadership training
We value attitude, professionalism, work ethic, coachability, and willingness to learn.
📈 Build More Than an Entry-Level Career
For individuals interested in continued growth, this opportunity provides the ability to develop skills beyond the initial client-support role.
Potential development opportunities may include:
Client Support Associate → Client Representative → Trainer/Mentor → Team Leadership → Management
Advancement is based on performance, consistency, professional development, and demonstrated leadership ability.
Who We're Looking For
You may be a strong fit if you're:
Friendly and comfortable talking with people
A strong communicator and active listener
Customer-focused and service-oriented
Organized and detail-oriented
Dependable and professional
Self-motivated and accountable
Comfortable working independently from home
Able to manage your time effectively
Comfortable learning new technology
Coachable and receptive to feedback
Goal-oriented and interested in professional growth
Able to collaborate effectively with a virtual team
Experience in customer service, retail, hospitality, healthcare, education, administration, call centers, banking, client relations, or sales may be helpful but is not required.
Minimum Requirements
Applicants must:
Be at least 18 years of age
Be physically located within the United States
Be legally authorized to work in the United States
Have access to a reliable computer or laptop
Maintain reliable high-speed internet
Have webcam and microphone capability
Maintain a quiet, professional workspace
Be comfortable communicating through Zoom and phone
Be willing to complete required training
Be willing and able to obtain the appropriate state Life & Health Insurance License before conducting activities requiring a license
Licensing guidance is provided.
About Globe Life AO
Globe Life AO serves working families and members of affiliated organizations through supplemental insurance and financial protection products.
Our virtual business model allows representatives to serve clients from home while receiving ongoing training, mentorship, technology, professional development, and leadership support.
Our culture emphasizes service, integrity, accountability, professional growth, and performance-based advancement.
💻 Virtual Interview Process
The hiring process is conducted remotely.
Qualified applicants will receive information about the position, compensation structure, licensing requirements, training program, client process, and advancement opportunities before continuing to a live virtual interview with our hiring team.
Ready to Start Your Remote Career?
If you're looking for an entry-level work-from-home opportunity where you can help people, develop valuable professional skills, receive ongoing mentorship, and create opportunities for long-term career growth, we'd like to hear from you.
Apply today with your updated resume to be considered for our Remote Client Support Associate opportunity with Globe Life AO.
Work From Home. Support Clients. Develop Your Skills. Build Your Future. 🚀
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