We are looking for motivated, dependable individuals who enjoy helping others, communicating with clients, and creating positive experiences. This remote opportunity is ideal for someone who is organized, comfortable working independently, and interested in developing skills in customer service, planning, and client support.
As a Remote Client Experience Coordinator, you will assist clients throughout the planning process by gathering information, researching available options, answering questions, and helping ensure important details are organized and communicated clearly. You will also follow up with clients, maintain accurate records, and provide continued support before and after arrangements are finalized.
No previous industry experience is required. Training, resources, and ongoing support are provided to help you learn the systems, processes, and skills needed to get started. This opportunity can be built around an existing schedule and may be a good fit for individuals looking for flexibility and the ability to work from home.
Responsibilities
Communicate professionally with clients by phone, email, and online platforms
Determine client preferences, needs, and budgets
Research and present appropriate options
Assist clients with reservations and planning details
Maintain organized and accurate client information
Follow up on inquiries and provide ongoing customer support
Complete required training and stay informed about available products and services
Build and maintain positive client relationships
Participate in optional team training and professional development opportunities
Requirements
Must be 18 years of age or older
Reside in the United States or Mexico
Reliable internet access
Computer or laptop and smartphone
Strong written and verbal communication skills
Ability to work independently and manage time effectively
Comfortable learning new online systems and platforms
Detail-oriented and organized
Positive, professional attitude
Willingness to complete required training
This is a remote opportunity with flexibility to work around your schedule. Individuals who are self-motivated, coachable, and enjoy working with people are encouraged to apply.