Note: The job is a remote job and is open to candidates in USA. Draft.dev is a technical content agency serving developer-focused companies, including B2B software and AI companies. The Client Account Executive owns client relationships, manages onboarding and delivery, leads strategy and reporting, and supports account growth and retention.
Responsibilities
- Own a portfolio of B2B software and AI accounts as their main point of contact
- Onboard new clients and set them up for a clean first 90 days
- Keep delivery on track by working between clients and our editorial team
- Run strategy calls, understand client goals, and grow accounts through upsells
- Send regular performance reporting clients actually read
- Catch problems early and keep retention high
- Ensure team members are meeting deadlines for deliverables to your clients (i.e., Trello task management)
Skills
- Proven client management experience, ideally in an agency or digital marketing setting
- Comfortable on video calls and fluent, professional English
- Strong communicator who can hold a room with a technical buyer
- Analytical enough to read performance data and explain what it means
- Able to juggle multiple accounts without dropping details
- Familiar with digital marketing tools and content strategy
- Fully remote, open to candidates worldwide
- Full-time, with hours overlapping US business hours
- Reliable internet required
Benefits
- Fully remote, open to candidates worldwide
Company Overview