Note: The job is a remote job and is open to candidates in USA. Frontline Insurance is an insurer focused on providing high-quality service and proactive solutions to its customers. The Claims Business Analyst will analyze claims data, translate business questions into analytical requirements, develop recommendations to improve claims operations, and communicate insights to leadership and operational stakeholders.
Responsibilities
- Analyze claims data to identify trends, patterns, anomalies, and root causes impacting claim severity, leakage, cycle time, re-open rates, expense management, and customer satisfaction
- Partner with Claims Operations, Quality Assurance, SIU, Finance, and leadership to translate business questions into analytical requirements and success metrics
- Develop actionable insights and recommendations to improve claims handling practices, reduce operational risk, and enhance efficiency across the claims lifecycle
- Monitor emerging trends in claims performance and proactively communicate insights, risks, and opportunities to claims leadership
- Perform detailed analysis to identify cost drivers, operational inefficiencies, and opportunities for process optimization
- Present findings and recommendations to both technical and non-technical audiences, tailoring communication to adjusters, managers, and executives
Skills
- Bachelor's degree in Data Analytics, Statistics, Mathematics, or related field
- 5+ years of experience in data analysis, preferably in insurance or claims operations
- Proficiency in SQL, Excel, and data visualization tools (e.g., Power BI, Tableau)
Benefits
- Company-sponsored Medical Insurance
- Company-sponsored Dental Insurance
- Company-sponsored Vision Insurance
- Company-sponsored Life Insurance
- Company-sponsored Short-Term Disability Insurance
- Company-sponsored Long-Term Disability Insurance
- 401k Retirement Plan with a generous match
- Four weeks of PTO
- Pet Insurance
Company Overview