Note: The job is a remote job and is open to candidates in USA. Gallagher is hiring a Commercial Lines Claims Account Manager to deliver service and solutions to clients, primarily for large market accounts. The role serves as the liaison for account service and setup, coordinates with underwriting and risk control, and addresses client and broker questions and concerns.
Responsibilities
- Works primarily with large market accounts, serves as liaison for all service, maintenance and set-up issues related to assigned accounts
- Works with Underwriting and Risk Control staffs on account issues
- Conducts New Business orientations, including Claims Reporting, coding, and any special service issues
- Single point of contact for any service concerns or general questions, both account and broker
- Negotiates and communicates special handling instructions, assuring compliance
- Facilitates interdepartmental communications to address questions client may have concerning billing, legal questions, financial impact, etc
Skills
- Associate's degree
- 5 years related experience in insurance, and multi-line claims adjusting
- Licensed or certified in all states in which claim oversight and direction is being provided
- Bachelor's degree preferred
Benefits
- Comprehensive benefits programs designed to support your well-being
- Career development opportunities and ongoing learning
- A collaborative, people-first culture with accessible leadership
- The opportunity to do meaningful work with global reach and local impact
- Fully remote work
Company Overview