Note: The job is a remote job and is open to candidates in USA. The Georgia Department of Human Services is a state agency that provides services supporting vulnerable individuals and families. The Child Support Customer Services Representative 2 establishes and enforces child support obligations, communicates with clients and constituents, and coordinates child support activities with legal, judicial, and public organizations.
Responsibilities
- Communicates Child Support obligations and communicates necessary information to ensure obligations are met
- Communicates with clients and other constituents via telephone, email, correspondence, and direct contact
- Coordinates child support activities with legal, judicial, and public organizations
- Obtain details and documents detailed information
- Performs other professional responsibilities as assigned by supervisor
Skills
- High school diploma/GED and two (2) years of direct job-related experience; or one (1) year of experience at the lower level Child Support Cust Svc Rep 1 (SST090) or position equivalent
- Bachelor's degree from an accredited college or university
Benefits
- Unique training opportunities
- Employee retirement plan: 401(k) plan and 457 plan
- 13 paid holidays
- Vacation and sick leave
- Medical insurance
- Dental insurance
- Vision insurance
- Long-term care
- Short-term care
- Life insurance
- Employee discount programs
- Telework opportunities depending upon the position(s)
Company Overview