Note: The job is a remote job and is open to candidates in USA. InfoPeople Corporation is supporting City Hall Child Care on the Child Care for All program initiative. The Product Manager will lead the end-to-end delivery of digital applications and services, managing multidisciplinary product teams through the product lifecycle and continuous delivery. The role focuses on research-driven product strategy, roadmapping, prioritization, KPI monitoring, and collaboration with program, UX, engineering, and agency stakeholders.
Responsibilities
- Synthesize research, analytics, and best practices to solve problems for New Yorkers
- Create roadmaps that outline direction and timing for product development
- Manage the software product lifecycle from conception to launch, acting as the bridge between program strategy, user experience, and technology, with a focus on fulfilling New Yorker needs
- Synthesize research, analytics, and desk research to understand user problems and define and validate features that solve real user problems
- Decide what to build to maximize user value and program impact, prioritize work, and filter out requests that do not deliver strategic outcomes
- Define and monitor outcomes and KPIs to prioritize evidence-driven improvements
- Collaborate with program owners to define outcomes and KPIs for products
- Translate and prioritize user needs into requirements and guide program, UX, and engineering teams to deliver software that achieves desired outcomes
- Consider other agencies' stakeholders as critical to product success and as customers themselves
- Write user stories, acceptance criteria, and system requirements while working closely with UX and engineering teams to define technical feasibility and architecture
Skills
- At least 8 years of proven experience in a product role supporting the launch of digital features and products that help end users using SDLC best practices
- Hands-on experience developing digital products through the product lifecycle, including planning, analysis, design, development, testing, deployment, and maintenance
- Demonstrated ability to build strategic relationships and influence senior leaders
- Fast learner with the ability to manage multiple products from strategy to executional details
- Expertise in using data to support decisions and prioritization of requests, enhancements, and new features
- Self-motivated and proactive, with an appreciation for a collaborative and transparent work environment
- Experience synthesizing qualitative and quantitative data, such as Google Analytics, to make decisions
- Experience working across ecosystems, platforms, and new technologies
- Strong analytical and problem-solving skills to address complex challenges
- Self-motivated and proactive, with the ability to creatively solve problems
- Best-in-class attention to detail with strong written and verbal communication skills
- Proven track record of bringing diverse groups and perspectives together to work toward a common goal
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