Note: The job is a remote job and is open to candidates in USA. Child Care Aware® of Kansas is hiring a Chief Operating Officer to oversee internal operations, administrative functions, and organizational management. The COO leads cross-department coordination and supports strategic priorities through operational planning, financial oversight, human resources, and technology and systems management.
Responsibilities
- Oversee day-to-day organizational operations and coordinate activities across departments
- Supervise and support assigned staff and organizational leaders, including performance management, professional development, and accountability
- Lead internal leadership and operational meetings to establish priorities, coordinate activities, and monitor progress
- Facilitate communication and collaboration across departments to support organizational goals
- Identify and address operational challenges, staffing needs, and opportunities for improvement
- Provide regular operational updates and recommendations to the Executive Director
- Develop and implement operational plans aligned with the organization's strategic priorities
- Establish and monitor operational performance measures and service expectations
- Evaluate internal policies, procedures, and workflows to identify and implement opportunities for improvement
- Lead process improvement efforts to increase organizational efficiency, consistency, and effectiveness
- Oversee the implementation of operational changes and organizational initiatives
- Coordinate internal planning activities and monitor progress toward organizational goals
- Oversee organizational financial management, budgeting, and procurement
- Coordinate budget development, financial monitoring, and reporting in collaboration with appropriate staff
- Monitor organizational expenditures, resource allocation, and financial performance
- Oversee administrative policies, vendor relationships, and internal operational agreements
- Ensure appropriate internal controls, financial practices, and administrative procedures are maintained
- Oversee human resources functions, including recruitment, onboarding, performance management, and personnel policies
- Lead the organization’s professional development program. Develop and implement practices and programs that support employee engagement, accountability, and skills development
- Support supervisors in managing staffing, employee performance, and workplace matters
- Evaluate organizational staffing structures, workloads, and resource needs
- Coordinate organizational development initiatives and internal staff training
- Oversee internal technology systems and administrative platforms
- Lead technology transitions, system implementations, and related process changes
- Coordinate vendors, staff training, and internal resources to support effective system implementation
- Evaluate opportunities to improve organizational workflows through technology and process improvements
- Maintain appropriate operational procedures, documentation, and internal systems
- Perform other duties and projects as assigned
Skills
- Bachelor's degree in business administration, public administration, nonprofit management, or a related field
- Minimum of 5-7 years of progressively responsible experience in organizational operations, administration, or management, including experience supervising staff and leading teams
- An equivalent combination of education and relevant professional experience may be considered
- Demonstrated experience overseeing internal operations, including financial management, budgeting, human resources, and administrative functions
- Experience developing and implementing organizational systems, policies, and process improvements
- Strong organizational, analytical, and problem-solving skills, with the ability to manage competing priorities and complex operational needs
- Demonstrated ability to lead organizational change, manage projects, and coordinate work across departments
- Strong communication and interpersonal skills, with experience working collaboratively with executive leadership, staff, and external partners
- Master's degree preferred
- Experience in nonprofit organizations, public administration, or grant-funded environments preferred
- Knowledge of Kansas's early childhood education and child care systems, programs, and funding structures preferred
Benefits
- Employer-paid health insurance provided at no cost to the employee.
- This position is eligible for a remote work location, supporting flexibility and work-life balance.
- Employer contribution to a Dependent Care Flexible Spending Account (FSA).
- An infant-friendly workplace and flexibility that allows employees to keep their child at home through 6 months of age.
- Workplace policies that support employees’ caregiving responsibilities and overall well-being.
- Employer matches 4% of employee retirement contributions.
- Stipends to offset the cost of work-related cell phone and internet expenses.
- A culture grounded in trust, autonomy, and accountability—empowering employees to lead, innovate, and do meaningful work.
- A strengths-based approach, encouraging employees to grow, collaborate, and contribute using their unique talents.
- A collaborative, values-driven organization committed to equity, access, and continuous improvement across Kansas’s child care systems.
Company Overview