Note: The job is a remote job and is open to candidates in USA. Reco is seeking a Channel Account Manager to manage and expand its channel partner ecosystem across the Central United States. The role focuses on developing partner relationships, enabling sales, driving joint revenue initiatives, identifying opportunities, and coordinating with sales, marketing, technical, product, and customer success teams to grow Reco.ai’s AI solutions.
Responsibilities
- **Partner Relationship Management:** Build, maintain and grow strong relationships with key channel partners (resellers, distributors, consultants, and system integrators) across the West + Central regions
- **Sales Enablement:** Collaborate with sales and technical teams to equip partners with the tools, training, and resources needed to sell Reco.ai’s solutions effectively. Provide product demos, sales collateral, and technical training sessions
- **Revenue Growth:** Develop and implement joint sales plans with partners to drive revenue. Monitor and support partners to ensure sales targets are met and exceeded. Track performance, forecast sales, and report on channel KPIs
- **Lead Generation & Opportunity Development:** Work with the marketing team to generate and qualify leads for channel partners. Identify new business opportunities within the channel and align partners with these opportunities
- **Strategic Account Management:** Oversee the end-to-end process for key partner accounts, ensuring smooth deal closure, customer onboarding, and post-sales support. Act as the escalation point for major issues during the sales process
- **Market Intelligence:** Monitor and report on competitor activity, industry trends, and emerging market opportunities. Stay informed about customer needs and technology trends to keep Reco.ai’s solutions competitive
- **Collaboration & Coordination:** Serve as the primary liaison between Reco.ai and its channel partners. Work cross-functionally with sales, marketing, product, and customer success teams to ensure strong partner engagement
- **Partner Training & Development:** Organize and participate in partner onboarding sessions, certification programs, and regular training updates. Keep partners engaged and well-informed on product developments and best practices
Skills
- 5+ years of experience in channel sales, account management, or business development, with a strong understanding of the software and/or AI industry
- Proven track record of successfully managing and growing channel partnerships
- Familiarity with sales processes, forecasting, and performance tracking in a partner environment
- A strong understanding of the cybersecurity ecosystem and relevant channel partners is required
- Relevant experience recruiting, nurturing, growing, and maintaining Security Channel Partnerships
- Strong communication and presentation skills, with the ability to influence and build relationships at all levels
- Ability to work independently and take initiative while collaborating in a team environment
- Excellent organizational and time-management skills
- Bachelor's degree in Business, Marketing, Technology, or a related field (or equivalent work experience)
- Deep knowledge of the AI and/or SaaS space is a plus
Benefits
- Remote work arrangement
Company Overview