Pharmacy Care Navigator (Remote)
Are you a Certified Pharmacy Technician who thrives on meaningful patient interactions and loves helping people save money on their medications? Join our fast-growing, mission-driven team transforming how patients access affordable prescriptions - all from home.
Position Type:
Temporary, Full Time (Potential to convert Permanent after 6 months)
Start Date:
December 7th, 2026
Compensation & Role Details
Pay: $20-22/hour
Benefits: Medical, Dental, and Vision
Schedule: 40 hours/week, 9 a.m.–6 p.m. EST or CST, with one Saturday morning shift per month
What You’ll Do:
Support patients through outbound outreach, educating them on cost-saving opportunities
Build rapport quickly and guide conversations with empathy and clarity
Manage a steady caseload and maintain a high-volume call queue
Meet or exceed daily and weekly performance targets
Accurately document all interactions and follow established workflows
Collaborate with teammates and contribute ideas for improving processes
Provide occasional guidance to new hires as your expertise grows
What We’re Looking For:
Must-Haves:
Active Certified Pharmacy Technician (CPhT) credential
2+ years of outbound call experience (sales, patient outreach, MDM, etc.)
1+ year in a community or retail pharmacy setting
Strong record of hitting high-volume call and conversion goals
Confidence discussing insurance coverage and cost-saving programs
Excellent accuracy, documentation, and attention to detail
What Sets You Apart
You build trust and connection within seconds
Helping a patient save $100+ per month genuinely motivates you
You simplify complex insurance language into clear, human conversations
You stay driven and positive even through long stretches of unanswered calls
Bonus Points
Experience in specialty pharmacy or prior authorizations
Bilingual—Spanish highly preferred
Familiarity with employer-sponsored benefits programs
If interested in hearing more, we encourage you to apply! If applicable, we will give you a call with further details!