Note: The job is a remote job and is open to candidates in USA. Hyatt Hotels Corporation is seeking a Central Sales Group Specialist to join its Central Sales Team. The role manages group sales opportunities for a portfolio of Hyatt Place and Hyatt House hotels, including qualifying inquiries, preparing proposals, negotiating business, and providing client service. The Specialist works with hotel teams and sales technology to manage a high-volume pipeline, support revenue strategies, improve conversion rates, and drive revenue growth.
Responsibilities
- The Central Sales Group Specialist is responsible for managing group sales opportunities for a portfolio of Hyatt Place and Hyatt House hotels
- The Specialist manages inbound group inquiries from multiple lead sources, qualifies opportunities, prepares proposals, negotiates business, and provides exceptional client service throughout the sales cycle
- Working closely with hotel teams, the Central Sales Specialist uses Envision and other sales technology to respond promptly to leads, align opportunities with each hotel's revenue strategy, and optimize conversion rates
- Success in this role is measured by the ability to efficiently manage a high-volume sales pipeline while driving revenue growth and delivering an outstanding customer experience
- Other duties, responsibilities, and qualifications may be required and/or assigned as necessary
Skills
- • Demonstrated commitment to delivering exceptional customer service and creating positive client experiences in a fast-paced environment
- • Excellent verbal and written communication skills, with the ability to communicate professionally and effectively with clients and hotel teams
- • Strong organizational, time management, and presentation skills with exceptional attention to detail
- • Proven ability to work independently while managing multiple priorities, deadlines, and a high-volume sales pipeline
- • Self-motivated, proactive, and results-driven with the ability to take initiative and adapt to changing business needs
- • Proficiency with Hyatt sales systems and industry technology, including Envision, OPERA, Cvent, and Microsoft Office applications
- • Strong analytical and problem-solving skills with the ability to identify revenue opportunities and recommend effective solutions
- • Ability to build and maintain collaborative relationships with clients, hotels, and internal stakeholders
- • Minimum of 3–5 years of hotel sales, group sales, or comparable hospitality sales experience preferred
- • Bachelor's degree
- • Previous Hyatt Group Selling experience
- • Knowledge of hotel operations, group sales processes, and revenue management principles preferred
Benefits
- Annual allotment of free hotel stays at Hyatt hotels globally
- Flexible work schedule
- Work-life benefits including wellbeing initiatives such as a complimentary Headspace subscription, and a discount at the on-site fitness center
- A global family assistance policy with paid time off following the birth or adoption of a child as well as financial assistance for adoption
- Paid Time Off, Medical, Dental, Vision, 401K with company match
- This position is also eligible to participate in a Sales Incentive Plan
Company Overview
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