[Remote] Capex Project Coordinator – Technology Procurement

Note: The job is a remote job and is open to candidates in USA. WNS (Holdings) Limited is a leading Business Process Management company, and they are seeking a Capex Project Coordinator – Technology Procurement to support procurement operations for technology R&D initiatives. The role involves managing procurement requests, coordinating with vendors, and ensuring timely delivery of materials and services for research projects. Responsibilities • Own a queue of procurement requests and drive each one to completion • Submit purchasing cases, issue POs, and send to vendors with delivery confirmation • Track active orders, follow up on delays, and coordinate with logistics and warehouse teams • Maintain accurate, audit-ready task records that include clean titles, correct dollar amounts, current statuses according to SOP documentation • Communicate regularly with vendors, approvers, and internal stakeholders to keep things moving • Submit sourcing cases when new suppliers need to be onboarded or when contracts are required for purchases • Coordinate with sourcing managers to gather quotes, evaluate supplier options, and move cases through the pipeline • Track sourcing case progress and communicate status updates to requesters waiting on approvals • Draft, route, and execute contracts including professional service agreements, master service agreements, and standalone purchase agreements • Coordinate signature routing through internal approval workflows and ensure timely execution • Track contract status from initiation through full execution, following up with all parties to prevent delays • Maintain organized records of contract documentation and link to associated purchase orders • Serve as the primary point of contact for vendor coordination on active orders • Maintain consistent, professional communication with suppliers regarding PO confirmations, delivery timelines, and issue resolution • Follow up proactively when vendors are unresponsive, escalating through alternate contacts when necessary • Ensure vendors have what they need to fulfill orders (shipping instructions, tax forms, receiving details) • Review and edit Standard Operating Procedure documents to reflect current workflows and best practices • Identify gaps or inefficiencies in existing processes and propose improvements • Contribute to the development of standardized language, templates, and documentation that keep the team consistent • Participate in monthly audits and use findings to drive continuous improvement • Meet established response times for task intake, vendor communication, and stakeholder updates • Monitor personal queue to ensure no request sits unactioned beyond SLA thresholds • Prioritize urgent requests appropriately and escalate blockers before deadlines slip • Maintain accountability through accurate task updates that reflect real-time status Skills • Strong organizational skills and attention to detail • Professional written and verbal communication • Ability to self-manage a high-volume workload and consistently meet SLA requirements • Comfortable working across multiple systems and coordinating with distributed teams • Experience with contract workflows or vendor-facing communication • Experience in tech/R&D & Capex environments • Familiarity with PO lifecycle management, international shipping, or blanket purchase order processes • Background in process documentation or SOP development • Exposure to sourcing, supplier onboarding, or contract management platforms Benefits • Medical, dental, and vision insurance • Paid time off (PTO), holidays, and sick leave • 401(k) with company match or other retirement plan • Life and AD&D Insurance • Employee Assistance Program • Performance-based bonuses, or incentive pay, or commissions, which are not included in the listed base salary range Company Overview • HealthHelp collaborates with payors and providers to ensure patients receive the right care at the right place and at the right time. It is a sub-organization of WNS. It was founded in 1999, and is headquartered in Houston, Texas, USA, with a workforce of 10001+ employees. Its website is http://www.healthhelp.com/. Company H1B Sponsorship • HealthHelp has a track record of offering H1B sponsorships, with 3 in 2026, 1 in 2024, 1 in 2023, 2 in 2022, 2 in 2020. Please note that this does not guarantee sponsorship for this specific role.