Note: The job is a remote job and is open to candidates in USA. Stripe is a financial infrastructure platform for businesses, and they are seeking a Campaign Operations Manager to own the operational foundation that powers their global demand campaigns. This role involves building systems and workflows for marketing teams, leading the integration of AI-powered automation, and ensuring operational efficiency across campaigns.
Responsibilities
- Collaborate with global, regional, and channel teams to architect and implement scalable operating models to support the end-to-end campaign lifecycle, from initial strategy and planning through execution, measurement, and optimization, ensuring seamless integration across various functions and geographies
- Consistently monitor and analyze the campaign production "supply chain" including tracking all key stages, handoffs, and friction points to drive meaningful efficiency gains
- Build and maintain an AI automation roadmap for the campaigns function, identifying high-impact opportunities to replace manual processes with intelligent, scalable solutions
- Lead the development, documentation, communication, and rollout of new or optimized internal processes in partnership with cross-functional teams
- Evaluate and implement new tooling, technologies, and systems to enhance campaign operational efficiency, including the integration and adoption of selected systems
- Track, analyze, and report out on key operational metrics and campaign performance, clearly communicating the health of the campaign supply chain, the impact of operational improvements, and the overall effectiveness of campaigns
Skills
- 10+ years of demand generation, program management, or campaign operations experience
- Proven expertise in partnering with regional teams and channel partners to build scalable, end-to-end workflows
- Proven ability to deploy AI-powered solutions within campaigns or demand generation with specific, measurable outcomes
- Working knowledge of current AI and ML landscape as it applies to campaign operations, including familiarity with LLMs, agentic frameworks, and intelligent automation platforms
- Ability to build campaigns and programs from the ground up, orchestrating many moving parts across disparate functions
- Excellent presentation, writing, and communication skills
- Appetite and ability to work through ambiguity, evaluate and recommend solutions, and drive clarity across complex, global stakeholder groups
- Deep understanding of marketing and how its varied disciplines work together
- Experience leading large, complex, global programs or initiatives
- Strong change management background and ability to communicate clearly and influence diverse stakeholder groups across global, regional, and technical teams
- Proven track record of designing and implementing internal processes to achieve efficiency and scale
- Experience with project management tools such as Asana, Monday.com, or Jira
- Experience at a highly dynamic, fast-growing growth tech company
- Experience in management consulting or program management roles
Company Overview
Company H1B Sponsorship