Note: The job is a remote job and is open to candidates in USA. Verisk is a leading data analytics and technology partner to the global insurance industry. The Business Systems Analyst role involves supporting clients with compliance reporting and ensuring effective communication between internal teams and clients while managing product requirements and data reporting issues.
Responsibilities
- Your daily work will be directly related to the general business operations of the division and its customers. You will be responsible for managing clients and client activities, by using an interactive ticketing system
- You will assist in the management of the product backlog and corresponding product roadmap
- You will attend regularly scheduled and adhoc client meetings
- You will provide support to staff and clients on the WCIO Standards and individual DCO requirements for WCPOLS, WCSTAT, WCDCI, WCMED, and WCIND
- You will monitor DCO circular announcements and provide the specifications/information needed for wcPrism system changes to comply with DCO requirement change
- You will work closely with our customers and our product engineering team to ensure client satisfaction and timely delivery of services
- You will provide support to internal ISO staff based on specific assignments and subject matter
- You will be responsible for keeping divisional management apprised of customer issues during and after integration as well as providing updates regarding account progress and potential red flags
- As a critical member of the product team, you will need to continuously review our internal processes and procedures to ensure that they meet the needs of our clients
- Research, diagnostics and issue resolution will play a large role in your day to day
Skills
- College degree, preferably in Business Administration, and 3-4 years' experience in Workers Comp data reporting required
- Proficiency of WCIO standards required
- Data Reporting Experience required
- Data Processing Experience required
- Data Analysis/Research Skills required
- Customer Service/Project Management skills required
- Excellent troubleshooting ability required
- Excellent oral/written communication and interpersonal skills required
- Proficiency in Microsoft Office, Microsoft Project or equivalent required
- Must be available to travel in response to business needs
- Knowledge and use of WCDCI, WCMED and the Indemnity Data Call (WCIND) is also desired
Benefits
- Health Insurance
- A Retirement Plan
- Disability benefits
- A Paid Time Off program
- Work flexibility
- Support, coaching, and training
Company Overview