Note: The job is a remote job and is open to candidates in USA. DSFederal is seeking an experienced Business Systems Analyst to support a federal healthcare IT program within the Department of Health and Human Services. The role serves as a liaison among business stakeholders, technical teams, program leadership, and external partners while leading business analysis, project management, data analytics, process improvement, and stakeholder management activities.
Responsibilities
- Lead and coordinate a team of business and technical professionals, including weekly team meetings, issue resolution, goal setting, performance management, and coordination with government clients, prime contractors, and other stakeholders
- Analyze, improve, and manage end-to-end business processes, including billing and financial management processes
- Identify process inefficiencies and develop solutions that improve accuracy, efficiency, transparency, and overall business performance
- Gather, analyze, and document business requirements from key stakeholders and translate them into actionable business and technical requirements
- Develop and maintain dashboards, reports, KPIs, and analytics tools to provide accurate and timely visibility into program and portfolio performance
- Consolidate data from multiple systems and sources into centralized tracking and reporting solutions
- Develop automated and customized reports for program managers and executive leadership to support decision-making and program oversight
- Present findings, trends, risks, and recommendations to senior leadership and other stakeholders
- Develop and maintain project management plans, Standard Operating Procedures (SOPs), process documentation, and lessons learned
- Apply project management best practices and continuously improve team processes and workflows
- Leverage collaboration and productivity tools, such as Microsoft Teams, to improve documentation, communication, approvals, and stakeholder collaboration
- Gather customer and stakeholder feedback and translate feedback into actionable process improvements
- Support project planning, execution, status reporting, issue tracking, and other program management activities as needed
- Manage project administration, timekeeping, documentation, and compliance requirements for federal projects
Skills
- Bachelor's degree in Business Administration, Information Systems, Computer Science, Project Management, or a related field
- 7+ years of experience in quantitative data analysis, business analysis, systems analysis, project management, or a related field
- Strong proficiency with Microsoft Office 365 Enterprise tools like Power BI and Tableau, Excel, PowerPoint, and Microsoft Teams
- Strong experience with data analysis, reporting, dashboards, and KPI development
- Demonstrated experience gathering and documenting business requirements and working with multiple stakeholders
- Experience improving business processes and developing standardized procedures and workflows
- Strong project management and organizational skills with the ability to manage multiple priorities simultaneously
- Ability to work effectively with government clients, contractors, technical teams, and executive-level stakeholders
- Experience working on federal government IT programs, preferably within HHS or other federal healthcare agencies
- Excellent written and verbal communication skills
- Experience supporting HHS or other federal healthcare IT programs
- Experience with federal billing, financial management, or Inter-Agency Agreement (IAA) processes
- Experience developing dashboards and automated reporting solutions using Power BI, Excel, or similar analytics tools
- Experience with portfolio management, program management, or PMO activities
- Experience developing SOPs, Project Management Plans, and process documentation
- PMP, CBAP, PMI-PBA, or other relevant professional certification
- Familiarity with federal acquisition, contracting, and program management processes
- Experience working in a contractor/prime contractor environment
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