Note: The job is a remote job and is open to candidates in USA. EPITEC is seeking an experienced Business Systems Analyst to bridge business needs and technology solutions in a complex enterprise environment. The role analyzes processes and requirements, supports application and software development initiatives, drives process improvements, and collaborates with stakeholders and technical teams to resolve issues and improve operational efficiency.
Responsibilities
- Analyze business processes, requirements, and system needs to align technology solutions with business objectives
- Evaluate existing and proposed systems and recommend process improvements
- Create specifications, process flows, diagrams, and documentation for technology initiatives
- Support software development efforts through requirements gathering, testing, troubleshooting, and implementation activities
- Research and analyze data to identify trends, issues, and opportunities for enhancement
- Collaborate with business users, IT teams, and leadership to resolve issues and improve operational efficiency
- Monitor project progress, evaluate results, and communicate findings and recommendations
- Participate in application support, troubleshooting, and production issue resolution as needed
- Support Agile and/or Waterfall project methodologies
Skills
- ✔ High School Diploma/GED with 7+ years of related experience, OR Bachelor's degree with 3+ years of related experience
- ✔ Experience in business systems analysis, application support, or related IT roles
- ✔ Strong analytical, problem-solving, and organizational skills
- ✔ Experience gathering requirements and documenting business and system processes
- ✔ Ability to manage multiple priorities and projects simultaneously
- ✔ Excellent communication and stakeholder management skills
- ✔ Proficiency with Microsoft Office Suite (Excel, Word, PowerPoint, Outlook)
- • Banking or Financial Services industry experience
- • Application support and troubleshooting experience
- • Experience with Business Intelligence tools
- • Familiarity with Agile and/or Waterfall methodologies
Company Overview
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