Note: The job is a remote job and is open to candidates in USA. Clearwater is seeking a Business Project Manager to drive project delivery and ensure effective governance within the Consulting Services organization. This role involves managing client-facing healthcare cybersecurity consulting engagements, supporting PMO operations, and providing strategic guidance on project execution.
Responsibilities
- Manage multiple client-facing healthcare cybersecurity consulting engagements, ensuring alignment with project scope, schedule, and budget
- Support the PMO through effective implementation of governance standards, processes, and supporting technologies
- Partner with Consulting Services colleagues to develop detailed project and program plans
- Track project progress and performance, identifying and reporting risks or issues related to timeline, budget, or deliverable quality
- Lead regular internal and external meetings, manage communications, and maintain a high level of professionalism and client service
- Develop and maintain project management tools, templates, and documentation to support consistent delivery
- Serve as a key point of contact for clients, consultants, and contractors, coordinating activities across engagements
- Ensure clear communication of project expectations and deliverables with all stakeholders
- Proactively identify and escalate issues related to client satisfaction, internal operations, or team performance
- Coordinate internal resources in collaboration with Project Owners/Leads to ensure successful execution of consulting projects
- Confirm full execution of Statements of Work (SOWs) to support timely revenue recognition
- Deliver training and support for Consulting Services processes, responding to internal and external requests as needed
- Analyze, document, and improve operational processes within Consulting Services, promoting standardization and efficiency
- Maintain accurate and timely updates in the project management system to support revenue forecasting, including scheduling, budgeting, and hours tracking
- Monitor project milestones and customer acceptance to ensure proper revenue recognition
- Collaborate with Finance to resolve any issues related to invoicing or revenue reporting
- Provide monthly backlog analysis and support project close-out procedures
- Contribute to reporting on key performance metrics, including bookings, delivered revenue, attach rate, utilization, and project volume
- Perform other duties within the scope of the role as assigned
Skills
- 5+ years of experience in project management, with a proven track record of managing successful projects from inception to completion
- A minimum of 2 years' work experience in a similar role
- Experience in leading cross-functional teams, managing project timelines and budgets, and delivering projects within scope and quality standards
- Bachelor's degree in business administration, Project Management, or a related field
- Experience working with leadership teams and understanding the dynamics of evolving services organizations
- Experience with resource management and scheduling
- Proficient in Microsoft Office Suite and Salesforce
- Strong analytical and problem-solving skills
- Ability to prioritize and manage multiple complex projects
- Excellent organizational and time management skills
- Sound decision-making and good judgment under pressure
- Ability to perform in time-sensitive and high-pressure environments
- Ability to work independently and handle multiple tasks in a fast-paced, constantly changing setting
- Strong interpersonal skills and ability to collaborate with diverse individuals and teams
- Excellent written and verbal communication skills
- Ability to embrace Clearwater's CLEAR core values: Commitment to Client Success, Lead with Accountability, Integrity & Collaboration, Excellence in All That We Do, Advance Colleague Success, and Respect & Transparency
- PMP (Project Management Professional) certification or equivalent project management certification preferred
- Experience with Certinia's Professional Services Automation (PSA) tools is a plus
Benefits
- Merit-based salary increases
- Eligibility for our 401(k) plan
- Medical, dental, vision, life and disability insurances
- Leaves provided in line with your work state
- Flexible paid time off
- 11 paid holidays
- Paid sick time
Company Overview
Company H1B Sponsorship