Note: The job is a remote job and is open to candidates in USA. Microsoft is a technology company focused on empowering people and organizations to achieve more through innovative products and services. The Business Program Manager leads employee experience, recognition, and culture programs, including end-to-end ownership of the awards program, while establishing strategy, governance, and operating rhythms. The role partners across HR, communications, and business operations to strengthen culture, improve engagement, and optimize program impact using data and AI-enabled tools.
Responsibilities
- Drive program performance, evaluation, and business value: Define and measure Employee Experience programs - like Awards, Culture and Give programs -success through KPIs, OKRs, ROI, and other metrics, conduct cost-benefit and risk analyses, monitor program health through dashboards and reviews, and continuously optimize or retire programs based on business impact and lessons learned
- Lead change management and stakeholder adoption: Develop and execute change strategies, secure stakeholder buy-in, create communication and onboarding plans, drive adoption of new initiatives, and coordinate training, reskilling, and partner readiness efforts
- Manage complex programs and cross-functional execution: Lead project portfolios, governance, timelines, resources, budgets, risks, and dependencies; maintain rhythm of business; and collaborate across teams to ensure program requirements, compliance, and operational goals are achieved
- Design and improve strategic business programs: Conduct research, forecasting, and business analysis to identify opportunities, define program strategy and success criteria, solve complex problems, improve existing operations, and deliver secure, compliant, and scalable solutions aligned with organizational priorities
Skills
- Bachelor's Degree in Business, Operations, Finance, or related field AND 4+ years experience in program management, process management, project management or process improvement
- OR equivalent experience
- Master's Degree in Business, Operations, Finance, or related field AND 6+ years experience in program management, process management, project management or process improvement
- OR Bachelor's Degree in Business, Operations, Finance, or related field AND 8+ years experience in program management, process management, project management or process improvement
- OR equivalent experience
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