Note: The job is a remote job and is open to candidates in USA. REI Co-op is an outdoor-focused cooperative that helps people discover and enjoy the outdoors. The Business Process Analyst supports Merchandising & Co-op Brands business needs by designing future solutions, supporting applications, documenting processes, preparing requirements, and coordinating with technology and cross-divisional teams on projects, testing, training, and change management.
Responsibilities
- Contributes to business process design workshops. Advocates for business users. Understands and enables industry-leading best practices across multiple merchandising disciplines
- Partners with technology teams to support all Merchandising & Co-op Brands strategies and initiatives
- Supports the use of industry best practices, company programs, procedures, and methods. Promotes REI’s business strategies and growth targets
- Develop and maintain a complete working knowledge and documentation of Merchandising & Co-op Brands' current and future processes. Document gaps, pain points, and applications, including business functionality, interfaces, data flow, and functional architecture
- Prepare requirements, functional specifications, user stories, business processes, and requests for proposals (RFPs) associated with Merchandising & Co-op Brands projects
- May help design or develop tools for the division. May manage systems and tools used by Merchandising & Co-op Brands teams
- Supports small to medium-sized projects with cross-divisional partners. Works mainly with Merchandising and Co-op Brands Information Technology (IT)
- Participate in all project status meetings as the business manager. Attend daily stand-ups, sprint retrospectives, and sprint demonstrations for Agile projects. Join all other project meetings as required
- Supports meeting project deadlines, milestones, release dates and schedules
- Contribute to backlog grooming/prioritization sessions to ensure sign-off by business and development teams
- Contribute to dashboards, reports, presentations, and visual aids. These tools are designed to educate, inform, and influence business decisions of merchants and business leaders
- Develop and build test cases, work with QA teams, and conduct User Acceptance Testing (UAT) with end-users
- Develop end-user documentation. Assist with training and rollout plans for new systems or system enhancements, as directed by the Manager or Change Management supervisor
Skills
- Bachelor's degree in Business, Merchandising, Product Design, Retail, Supply Chain, Operations or related field
- 3+ years of progressive experience in Merchandising, product design & development, operations, process improvement or similar for related business units
- Advanced computer skills, to include Microsoft Office applications (Excel, Visio, Word, PowerPoint, Project, SharePoint), Jira
- Exceptional critical thinking, business process, communication, and business acumen skills
- Demonstrated experience with facilitating end-user workshops and working sessions
- Sets effective work goals, establishing priorities and planning ahead to produce quality work
- Demonstrates project management skills including ability to create personal action plans and timelines, and complete action items in a timely manner
Benefits
- REI offers all regular employees a generous employee discount
- Access to health benefits
- A retirement savings plan
- Accrued time off
Company Overview
Company H1B Sponsorship