Note: The job is a remote job and is open to candidates in USA. TorchStone Global is hiring a Business Operations Process Architect to support a vertically integrated health system’s corporate security organization. The role designs, documents, validates, and implements scalable enterprise processes, workflows, automation solutions, dashboards, and reporting tools. It also analyzes operational data and collaborates with leaders, vendors, and stakeholders to improve efficiency, standardization, integration, and decision-making.
Responsibilities
- Design, develop, and optimize enterprise business processes from concept through implementation to improve operational efficiency, standardization, scalability, and business performance
- Design, develop, and implement automation solutions, business applications, dashboards, and reporting tools that streamline workflows, reduce manual effort, improve data quality, and support operational decision-making
- Analyze complex operational data to identify trends, inefficiencies, and automation opportunities, translating business requirements into scalable technical solutions
- Create and maintain process documentation, including workflow diagrams, process maps, Standard Operating Procedures (SOPs), business requirements, operational standards, business rules, and decision matrices
- Develop end to end operational workflows that integrate internal departments, vendors, and business partners while defining process ownership, dependencies, approvals, and performance measures
- Validate process designs, automation solutions, and business workflows through testing, scenario analysis, and operational readiness assessments prior to implementation
- Support the transition from legacy processes to standardized enterprise solutions by developing implementation recommendations, operational integration plans, and automation strategies
- Collaborate with business leaders and cross-functional stakeholders to translate operational objectives into sustainable, data-driven business solutions that leverage automation and technology
- Present process designs, automation strategies, implementation recommendations, and continuous improvement opportunities to leadership while ensuring solutions are scalable, repeatable, and aligned with organizational objectives
Skills
- Power Automate experience (SharePoint, Microsoft Suite, debugging)
- Power BI: report building and data analysis
- Python or other data analysis tools
- Experience designing enterprise business processes and operational workflows
- Strong knowledge of process mapping methodologies and workflow design
- Experience documenting business requirements and operational procedures
- Ability to analyze complex operational environments and recommend scalable solutions
- Excellent facilitation, documentation, and communication skills
- Experience collaborating with cross-functional teams and third-party vendors
- Strong analytical and logical reasoning
- Experience with finance data
- Business process architecture
- Workflow optimization
- Microsoft Visio, Lucidchart, or similar process mapping tools
- Microsoft Office Suite
- Process documentation and standards development
- Operational integration planning
Benefits
- 100% employer paid Group Life Insurance
- 100% employer paid Accidental Death and Dismemberment (AD&D) Insurance
- $75 monthly cell phone allowance
- Retirement: matching 401(k) contributions up to 6%
- Kaiser Permanente medical benefits package
- Adoption and relocation assistance programs
- Financial coaching and retirement planning
- Complimentary 12-month Apple Fitness+ or Digital Peloton membership
- Employee discounts and member pricing for wellness, travel, and pet insurance
- Training and career development on business topics such as leadership, productivity, and business writing
Company Overview
Company H1B Sponsorship