Note: The job is a remote job and is open to candidates in USA. Prelim is a growing startup that powers account opening and onboarding for banks across the country. As the first Business Operations hire, you will build the operational infrastructure from scratch, coordinating across teams and ensuring that processes scale effectively.
Responsibilities
- Cross-team coordination. You'll maintain the picture of who's working on what across product, design, engineering, and implementations. When a new bank comes in, you're the person who looks at current allocation, identifies who has capacity, and presents staffing options, not the founder doing it from memory in a Slack DM
- Workload visibility and risk tracking. You’ll build and run a lightweight system so leadership has a weekly view of team load, active work, and delivery risk. You surface early warning signs like stalled projects, overloaded teams, or unanswered customer concerns. The goal is to surface problems before they become emergencies
- Operational rhythm. Leads syncs have agendas. Cycle kickoffs happen on schedule. Action items from meetings get tracked and followed up on. OOO plans are documented. 90-day reviews get scheduled. You own the cadence that keeps the company running smoothly
- Staffing and project coordination. When projects need to be reassigned, when someone goes on PTO, when a customer escalation needs routing, you're the person who makes sure the handoff happens and nothing gets dropped. You maintain the map of who covers what, and you update it in real time
- Vendor and logistics management. Office space coordination, software contracts, expense approvals, travel booking for offsites and team meetups in collaboration with People Operations. This work is real, it takes real hours, and it currently lands on people who should be building product
Skills
- 3-6 years of experience at a startup that scaled through the 15-to-80 person range
- You've held a role where you were responsible for cross-functional coordination
- You're a strong writer and communicator
- You're relentlessly organized without being bureaucratic
- You're comfortable with ambiguity
- You're direct and unintimidated
- Experience in B2B, enterprise software, or fintech
- Familiarity with tools like Linear, Notion, Pylon, Mixpanel
- Experience supporting a technical team (engineering, design, product)
Benefits
- Equity
- A sponsored 401K
- Parental leave
- Fully paid health, vision, and dental insurance
- Unlimited PTO
- A remote work stipend
- A life-style stipend
- Twice-yearly company retreats
- Periodic team meetups in NYC and SF
Company Overview