Note: The job is a remote job and is open to candidates in USA. Fingerprint empowers developers to stop online fraud at the source through developer-focused fraud detection products. The Business Operations Associate will support strategic planning, leadership alignment, decision-making, company-wide communications, and process improvements while collaborating with teams across the organization.
Responsibilities
- Manage goal setting process and closely monitor progress, promptly identifying and addressing deviations from goals in collaboration with leadership
- Contribute to strategic planning by defining OKRs (Objectives and Key Results)
- Conduct research to develop informed perspectives and recommendations that support leadership decision-making
- Ensure that every employee at Fingerprint has access to the right information at the right time, supporting better decisions and clarity among leadership
- Experiment, analyze, and develop recommendations that enable better business decisions
- Play an important role in planning and building content for our company-wide All-hands and offsites
- Partner with leaders throughout the organization to ensure widespread adoption of the company-wide operating system, fostering continuous improvements as we evolve and learn
- Create processes that streamline knowledge sharing and best remote work practices throughout the organization
- Become a Notion expert and help improve it as our Single Source of Truth (SSOT)
- Roll up your sleeves and help wherever there is a critical need in the organization
Skills
- 3 - 6 years of experience with a combination of management consulting, technology investment banking, venture capital, and/or startup operations
- Located in the US or Canada
- Exceptional attention to detail, marked by organizational prowess, proactiveness, and a commitment to rigor in your work
- Strong stakeholder management skills, including effective written and verbal communication with senior leadership
- Basic knowledge of SaaS financial and operational metrics (e.g., revenue, margins, burn, etc.), the ability to read a financial report, and form a view on business health
- Analytical thinking with a track record of utilizing data to inform business decisions
- Quick learner who embraces the ambiguity of a startup and has a proactive approach to problem-solving
- Curiosity and fluency with AI tools and how they can improve the way work gets done. You experiment regularly, share what you learn, and are eager to help shape how AI gets adopted across the organization
- Role requires proficiency with macOS and comfort working fully remotely using tools such as Slack, Google Workspace, and Zoom
- Fingerprint teammates need to be authorized to work from their home location
Benefits
- 100% remote work arrangement
Company Overview