Note: The job is a remote job and is open to candidates in USA. Upperline Health is a multispecialty physician group transforming specialty healthcare through value-based care and whole-person services. The Business Operations and Strategy Associate partners with executive and organizational leaders to plan and execute strategic initiatives, improve performance, lead cross-functional programs, and use complex data to generate analytical insights and solve business problems.
Responsibilities
- Collaborate with the BizOps Manager and Business Operations & Strategy team on strategic planning and prioritizing key initiatives and areas of focus
- Partner with Upperline leaders and departments to execute critical initiatives, solve problems, and improve performance
- Proactively recognize and address the broader organizational implications of insights, presenting a strategic perspective along with goals and proposed outcomes
- Skillfully lead large-scale or high-impact meetings and workshops, including the preparation of materials, driving decision-making, and identifying concrete outcomes and next steps
- Implement strategic recommendations by fostering collaboration across teams, setting expectations, and establishing targets for execution
- Provide coaching and constructive feedback to facilitate the growth and development of individuals and direct reports
- Organize strategic initiatives into actionable plans and communicate approach to leaders and teams
- Plan the work and work the plan - assign workstreams to team members and self that reflect skills and development needs while meeting company needs and timelines
- Demonstrate leadership and the ability to influence by initiating partnerships that promote organizational objectives and change
- Break down complex problems into discrete tasks to scope projects into a defined set of tasks, responsibilities, and timelines and lead project execution
- Lead root cause analysis, identifying different data sources and mining findings and insights using different analytic tools (e.g., SQL, Tableau, PowerPivot, Excel) and creating ad-hoc analyses
- Stitch together data from different sources to identify opportunities and recommendations to improve the business
Skills
- A bachelor's degree is required
- 2-3 years of experience in management consulting, private equity, or operations at a growth stage company
- Robust analytical skills and proven ability to be creative, resourceful, and relentless in solving complex problems with data and insights
- Strong proficiency in Excel and model building, PowerPoint, and exposure to large language model tools
- Experienced in stakeholder management, with strong proficiency in managing tasks and timelines across multiple teams to meet targets
- Ability to ruthlessly prioritize
- Strong interpersonal skills; ability to collaborate productively with a diverse group of cross-functional partners and build trust with leaders
- Excellent communication skills - verbal, written, and presentation
- Highly adaptable and can pivot on the fly
- Strong bias towards action and takes responsibility for achieving outcomes
- Highly organized and ability to build scalable processes
- High standard for work product and ability to drive organization towards excellence
Benefits
- Comprehensive medical, dental and vision plans
- 401K matching
- PTO
- Parental leave
- Hybrid position with flexibility for travel as needed
Company Overview