Note: The job is a remote job and is open to candidates in USA. Zeiders Enterprises, Inc. provides military and family support services, including behavioral health, military family resiliency, and work-life education programs. The Business Intelligence and Analytics Analyst will develop and maintain dashboards, reports, visualizations, and analytics products, analyze enterprise data, define reporting requirements, validate outputs, and support stakeholders and technical teams in an Agile environment.
Responsibilities
- Develop and maintain dashboards, reports, and analytics products that provide visibility into platform usage, operational performance, and program outcomes
- Collaborate with data architects, data engineers, and program stakeholders to identify reporting needs and define data requirements
- Analyze data from enterprise systems to identify trends, usage patterns, and opportunities for operational improvement
- Develop data visualizations that communicate complex information in a clear and accessible format
- Support development of reporting capabilities that allow stakeholders to monitor key program indicators and performance metrics
- Assist with validation of reporting data and ensure accuracy of analytics outputs
- Support data related inquiries from program leadership and stakeholders
- Participate in Agile delivery activities and collaborate with technical teams supporting the data environment
Skills
- Bachelor's degree in Data Science, Information Systems, Business Analytics, Computer Science, Statistics, or a related technical field
- Five or more years of experience supporting data analysis, reporting, or business intelligence activities
- Experience developing dashboards or reports that support operational performance monitoring and program metrics.using modern analytics and visualization tools
- Experience analyzing data from enterprise systems or digital platforms
- Experience working with SQL queries or similar data retrieval methods
- Experience working within Agile delivery environments and collaborating with technical teams
- Experience applying data visualization best practices to develop user-focused dashboards and reports
- Strong analytical and communication skills with ability to translate data insights into understandable information for stakeholders
- Proficiency in Microsoft Office Suite applications, including Excel, Word, PowerPoint and Outlook
- U.S. Citizenship
- A valid driver's license
- Transportation
- Auto insurance
- Experience supporting analytics platforms or reporting tools in cloud environments such as AWS
- Experience supporting federal or complex enterprise programs
- Relevant analytics or data certifications are a plus
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