Note: The job is a remote job and is open to candidates in USA. ITC Infotech is a technology services and solutions company focused on business-friendly solutions across digital, enterprise, and product domains. The Integration Business Analyst will bridge business stakeholders and technical integration teams by eliciting and documenting integration requirements, mapping data flows, defining API specifications, and translating needs into Agile user stories. The role also supports testing, user acceptance validation, and change management for system integrations.
Responsibilities
- Gather Integration Needs: Collaborate with business units, external partners, and product managers to understand and document business needs requiring system connectivity
- Process Mapping: Analyze and document "as-is" and "to-be" business processes and system workflows, identifying integration touchpoints and data dependencies
- Functional Specifications: Author detailed functional design documents, integration specifications, and source-to-target data mapping documents
- Data Mapping: Define and document detailed data mapping rules, transformation logic, validation rules, and error-handling requirements between source and target systems
- API & Payload Specification: Work closely with technical leads to define integration scopes, documenting required endpoint behaviors, triggers, JSON/XML payload structures, and frequency of data exchanges
- Agile Backlog Management: Translate integration requirements into clear, actionable Agile user stories and acceptance criteria for developers and QA engineers
- Technical Liaison: Serve as the primary point of contact to explain business objectives to developers and technical constraints to business stakeholders
- Testing & Validation Support: Assist QA teams in defining integration test scenarios. Coordinate and drive User Acceptance Testing (UAT) with business stakeholders to validate end-to-end integration flows
- Change Management: Assess the business impact of proposed system upgrades, API version changes, and system decommissioning
Skills
- Education: Bachelor's degree in Business Administration, Computer Science, Information Systems, or a related field
- • 8+ years of experience as a Business Analyst or Systems Analyst
- • 4+ years of dedicated experience working on integration projects (e.g., API implementations, system migrations, ERP/CRM integrations, data warehouse pipelines)
- • Certified Business Analysis Professional (CBAP) or PMI-PBA
- • Agile certifications (e.g., Certified Scrum Product Owner (CSPO) or Professional Scrum Master)
- • Fundamental certifications in Cloud (e.g., Azure Fundamentals) or Integration Platforms
Benefits
- Medical
- 401K
- PTO
Company Overview
Company H1B Sponsorship