Note: The job is a remote job and is open to candidates in USA. Emerald Transformer provides transformer services, electrical equipment solutions, repairs, recycling, disposal, and field technical services. The Business Development Representative will develop new business and expand customer relationships throughout Southern California by prospecting, managing sales opportunities, preparing proposals, and building partnerships with utility, industrial, environmental, contractor, engineering, and transformer-related customers.
Responsibilities
- Develop and maintain strong strategic partnerships with current and prospective customers within the assigned sales territory
- Proactively identify, pursue, and develop new business opportunities through customer visits, cold calling, networking, referrals, industry events, utility contacts, contractor relationships, and targeted prospecting efforts
- Research and identify utility, industrial, environmental, and infrastructure-related projects, emerging markets, competitive activity, and potential sources of recurring revenue within the assigned territory
- Build and manage a healthy sales pipeline by generating leads, scheduling customer meetings, conducting follow-up, and advancing opportunities through the sales process
- Engage directly with utilities, industrial facilities, environmental service organizations, contractors, engineering firms, and large decommissioning customers to understand operational challenges and develop solutions that align with Emerald's capabilities
- Develop relationships with operational leaders, maintenance managers, environmental professionals, engineering teams, and purchasing stakeholders to position Emerald as a preferred service partner
- Develop and implement territory plans designed to acquire new customers, expand market share, strengthen customer relationships, and support revenue growth
- Conduct regular field visits with customers and prospects to build trust, assess needs, discuss service capabilities, resolve concerns, and identify future opportunities
- Prepare and deliver professional sales presentations, service overviews, and customer discussions tailored to the needs of each account or opportunity
- Utilize company systems and available tools to generate quotes, prepare bids, track sales activity, maintain customer records, and support account management
- Maintain detailed and accurate records of customer interactions, opportunity status, service concerns, customer feedback, available equipment, satisfaction levels, and next steps
- Partner with internal operations, service, transportation, environmental, and leadership teams to support customer needs, align on project requirements, and secure business
- Respond to customer inquiries, resolve concerns, address objections, and follow through on commitments in a timely and professional manner
- Monitor customer satisfaction, sales performance, market feedback, and customer needs to identify trends and recommend improvements that support business growth
- Represent Emerald Transformer professionally in all customer interactions, industry events, meetings, and field activities
- Plan and support customer engagement initiatives such as satisfaction follow-ups, training opportunities, customer meetings, and special events
- Maintain consistent communication with customers through phone, email, written correspondence, and in-person meetings to ensure ongoing engagement and account development
- Travel regularly within the assigned territory by automobile, plane, or other means as needed to support customer visits, prospecting activity, relationship development, and sales objectives
Skills
- Associate degree or equivalent required
- 3+ years of outside sales experience required
- Experience developing new business through prospecting, cold calling, networking, field visits, and territory-based sales activity required
- Experience managing customer relationships, sales pipelines, quotes, bids, and follow-up activity required
- Strong business development and consultative sales ability with a demonstrated hunter mentality and proven success creating opportunities rather than relying primarily on inbound leads
- Strong prospecting, cold calling, networking, lead generation, territory planning, and customer relationship management skills
- Ability to build credibility and lasting relationships with utilities, industrial customers, environmental professionals, contractors, engineers, operations leaders, maintenance managers, and internal business partners
- Ability to understand customer needs, identify business opportunities, communicate service capabilities, and help move opportunities toward closure
- Ability to prepare, review, and communicate quotes, bids, customer information, opportunity details, and follow-up actions accurately
- Excellent verbal and written communication skills with the ability to communicate professionally across all levels of an organization
- Strong presentation skills with the ability to tailor discussions to customer needs, operational requirements, and business opportunities
- Demonstrated independent decision-making, problem-solving, follow-through, and ability to manage objections professionally
- Strong organizational skills with the ability to manage multiple accounts, opportunities, priorities, deadlines, and details in a fast-paced environment
- Self-motivated, proactive, persistent, and comfortable spending significant time in the field meeting customers and developing business
- Proficient in Microsoft Office Suite, including Word, Excel, Outlook, and related productivity tools
- Ability to learn and use company systems, CRM tools, quoting platforms, and other technology needed to support sales activity and account management
- Ability to travel regularly within the assigned territory to conduct customer visits, prospecting activity, meetings, and other sales-related responsibilities
- Professional, ethical, and customer-focused approach when representing Emerald Transformer in the field and marketplace
- Bachelor's degree or higher preferred
- Additional sales, business, technical, environmental, or industry-related training or certifications preferred
- Utility services and infrastructure
- Power distribution and electrical equipment
- Transformer services and maintenance
- Environmental services
- Waste management and recycling
- Industrial services
- Technical field services
- Industrial maintenance services
- Energy services
- Remediation and decommissioning projects
- Industrial project sales
- Chemical product sales
- Experience selling services, projects, and solutions is strongly preferred over highly transactional product sales
- Experience selling services, industrial solutions, utility-related services, environmental services, recycling, decommissioning, or transformer-related solutions preferred
- Salesforce experience preferred
- Knowledge of EPA environmental regulations preferred
- Understanding of industrial service environments, utility operations, technical field services, project-based sales, infrastructure projects, environmental services, or related industries preferred
- Knowledge of environmental, safety, and compliance expectations related to customer work, field activity, and company operations preferred
Benefits
- Uncapped commission
- Your choice of three different medical insurance programs
- Life insurance
- Vision insurance
- Dental insurance
- Tuition reimbursement program
- Competitive 401K match incentive and vesting timeline
- Tele-medicine
- Long-term disability coverage
- Short-term disability coverage
- Legal services
- All hourly team members are paid weekly
- Vacation and sick pay annually
- Career pathing and promotion from within
- 2nd chance hiring for qualified applicants with criminal histories, consistent with federal and local laws
- Fully remote workplace
Company Overview