Note: The job is a remote job and is open to candidates in USA. City Wide Facility Solutions is seeking a Business Development Representative / Outbound Appointment Setter to drive the top of its sales funnel. The role focuses on B2B outbound prospecting, engaging decision-makers, handling objections, nurturing leads, booking qualified appointments, researching target companies, maintaining accurate CRM records, and handing off qualified opportunities to the Executive Sales team.
Responsibilities
- You will focus on B2B outbound prospecting, engaging decision-makers, handling objections, nurturing leads, and booking qualified appointments for our Executive Sales team
- You will make 100+ outbound calls per day, supported by email and text outreach, while researching target companies, maintaining accurate CRM records, and consistently following up with prospects
- You will work closely with our sales team to ensure qualified opportunities are properly handed off
- You will not be responsible for closing deals—your primary responsibility is to generate qualified appointments and new sales opportunities
Skills
- 1. United States
- Proven experience in outbound cold calling, prospecting, and appointment setting
- Excellent spoken and written English with strong U.S. business communication skills
- Communication must be exclusively in English throughout the work shift
- Comfortable making 100+ outbound calls per day and working toward appointment-setting targets
- Confident handling objections, navigating gatekeepers, engaging decision-makers, and moving naturally beyond a script
- Comfortable with rejection, motivated by targets, and committed to achieving results
- Familiarity with CRM and sales dialer platforms
- Strong follow-up discipline, accurate record keeping, and ability to work independently
- Monday–Friday, 8:00 AM–5:00 PM Pacific Time, including 1 hour of breaks
- Resume and a 30–90 second English audio or video introduction are required
- The recording link must be publicly accessible without a login
Benefits
- Remote work arrangement
- Structured training
- Owner-led coaching
- Role-play
- Call monitoring
- Ongoing feedback to help you continuously improve your prospecting and appointment-setting skills
Company Overview