Note: The job is a remote job and is open to candidates in USA. ECM Holding Group, Inc. is a cleantech contractor that provides comprehensive energy efficiency services. They are seeking a highly motivated Business Development & Sales Operations Representative to support business development activities, focusing on outbound sales, pipeline generation, and managing sales activity tracking.
Responsibilities
- Outbound Prospecting: Execute targeted outbound campaigns via cold calling, strategic email sequencing, and professional networking (e.g., LinkedIn Sales Navigator) to identify and qualify net-new business opportunities
- Lead Qualification: Respond dynamically to inbound marketing leads, utilizing framework methodologies to evaluate alignment with our Ideal Customer Profile
- Pipeline Growth & Coordination: Schedule high-value first calls and networking events with target Accounts. Travel to meetings and events either with or on behalf of Senior Account Executives
- CRM Administration & Data Hygiene: Serve as the primary custodian of the CRM platform (e.g., Dynamics and SmartSheets); supporting the team and VP of Business Development in data accuracy
- Performance Analytics & Dashboarding: Support the creation and maintenance of reports and dashboards for sales and senior management teams
- Sales Operations Support: Coordinate team alignments, document actionable meeting minutes, and maintain the centralized repository for sales collateral, pitch decks, and templates
- Forecasting & Reporting: Partner with sales leadership to aggregate historical performance data, synthesize pipeline forecasts, and compile material for Quarterly Forecasts and Reviews
- New Solution Development Team: Support the internal team assigned to new solutions and product development as a lead administrator and project manager
- Marketing Coordination: Work with the VP of Business Development to update and improve marketing materials in support of direct sales activities. Help maintain cadence with EMCOR marketing and provide project management support for active marketing update efforts
Skills
- Bachelor's degree in Business Administration, Marketing, Economics, or a related field preferred; equivalent professional experience will be considered
- 3-5 years of experience in sales, business development, customer success, or sales operations/administrative role
- Strong proficiency with customer relationship management platforms (Salesforce, HubSpot, or Dynamics 365) with a deep understanding of data entry, reporting, and dashboard creation
- Familiarity with prospecting tools and sales engagement platforms (LinkedIn Sales Navigator, ZoomInfo, Apollo.io, Outreach, or equivalent)
- Advanced knowledge of Microsoft Office 365 (particularly Excel for data manipulation/reporting, Word, and PowerPoint) or Google Workspace
- The ability to pivot from conversational sales messaging to highly detailed data audits without introducing errors
- Proven capacity to self-manage a split schedule, ensuring administrative duties do not overshadow prospecting goals, and vice versa
- Strong verbal and written communication skills suitable for professional B2B outreach as well as clear internal reporting to executive leadership
- An innate desire to organize unstructured data, document workflows, and find efficiencies in day-to-day business operations
Benefits
- Medical, dental, and vision coverage
- Health savings and flexible spending accounts
- Life insurance
- Disability
- A 401(k) Savings Plan
- College Coach and employee assistance program
- Commission eligible
Company Overview