Note: The job is a remote job and is open to candidates in USA. North Star Behavioral Health is seeking a Business Development Outreach Representative to expand its referral network and increase access to behavioral health treatment. The role develops referral partnerships, identifies new business opportunities, manages territory outreach, analyzes market data, collaborates with Admissions and Business Development teams, and supports community engagement and referral growth.
Responsibilities
- Develop and execute strategic outreach plans to expand Center for Change’s referral network and increase admissions opportunities
- Build, strengthen, and maintain relationships with referral partners, including therapists, physicians, dietitians, hospitals, treatment centers, EAPs, schools, and community organizations
- Identify, cultivate, and convert new referral sources while re-engaging inactive or underutilized accounts
- Conduct regular in-person visits, virtual meetings, phone outreach, presentations, and follow-up communications with referral partners
- Meet or exceed established outreach and business development performance metrics and goals
- Analyze referral trends, market opportunities, and outreach data to guide territory planning and growth strategies
- Collaborate with Admissions and Business Development teams to ensure seamless communication, referral tracking, and partner satisfaction
- Maintain accurate and timely documentation of outreach activities, referral interactions, and account information within the CRM system
- Represent Center for Change at conferences, community events, educational presentations, and professional networking opportunities
- Deliver exceptional customer service and foster strong relationships that enhance Center for Change’s reputation and market presence
Skills
- Minimum of two (2) years of business development, outreach, marketing, or referral development experience within healthcare or behavioral health
- Demonstrated success developing referral relationships and achieving measurable growth goals
- A valid driver's license and ability to travel independently are required
- Bachelor's degree in Behavioral Health, Marketing, Business Administration, Healthcare Administration, or a related field preferred
- Knowledge of eating disorders, mental health treatment, behavioral healthcare, or psychiatric services preferred
- Experience working directly with treatment center patients or within a treatment setting preferred
Benefits
- Remote | Full-Time (40 Hours/Week) | Benefits
- Paid vacation and sick leave
- Loan Repayment Program
- Health, dental, vision, and life insurance
- Short- and long-term disability insurance
- 401(k) Retirement Savings Plan
- Employee Stock Purchase Plan
- Continued training/education
- Employee assistance program offerings
Company Overview