Note: The job is a remote job and is open to candidates in USA. Troy Consulting is an IT and management consultancy that helps organizations define strategies, streamline processes, and use data to achieve measurable success. The Business Development Operations Manager will support business operations, budget and resource management, executive communications, SharePoint administration, leadership team coordination, and strategic operational projects for a client organization.
Responsibilities
- Support business operations initiatives for the Office of the CVP, including budget tracking, purchase order management, and resource planning
- Create executive presentations, leadership communications, and all-hands content to support organizational messaging and engagement
- Help coordinate the Aspire rotational program, support team events and logistics, and partner with stakeholders across the organization to drive operational priorities. A major initiative for this role will be rebuilding and maintaining a SharePoint site following a recent team reorganization, ensuring team resources, documentation, and collateral are well organized and easily accessible
- Manage multiple concurrent projects, track deliverables, improve team processes, and provide overall operational support to help the organization run efficiently
- Partner with the MSL Leadership Team to drive operational excellence across budget management, workforce planning, leadership team rhythms, communications, and strategic initiatives
- Typical day may include preparing LT meetings and follow-up actions, managing budget and vendor tracking, coordinating cross-functional priorities, supporting executive communications and presentations, and driving operational projects that improve organizational effectiveness
Skills
- Business Operations & Program Management (planning, execution, tracking, process management) - 5 to 7 years
- Budget & Resource Management (budget tracking, workforce planning, vendor management, reporting) - 5 to 7 years
- Executive Communications & Presentation Development (PowerPoint, executive-ready communications, meeting content, leadership presentations) - 5 to 7 years
- 5+ years of experience in business management, chief of staff, strategy & operations, program management, or organizational planning roles
- Strong communication, project management, and organizational skills are essential
- 5-7 years of experience in business operations, program management, or similar roles
- Strong budget management, purchase order, and financial tracking experience
- Experience creating executive presentations, leadership communications, and all-hands content
- SharePoint site creation, maintenance, and content management experience
- Experience supporting executives, leadership teams, or Office of the CVP organizations
- Experience coordinating team events, employee engagement programs, and cross-functional initiatives
- Strong stakeholder management and communication skills
- Proven ability to balance multiple projects while maintaining attention to detail
- Demonstrated curiosity, learning agility, and willingness to learn new tools and processes
- Experience using AI tools to improve productivity and efficiency
- Able to work independently, navigate ambiguity, and quickly contribute with minimal training
- Experience supporting executives or leadership teams in a fast-paced, matrixed environment is preferred
Benefits
- Medical, dental, vision, mental health
- 401(k) with company match
- PTO accrual
- Delivery Excellence Program
Company Overview