Note: The job is a remote job and is open to candidates in USA. Storti Quality is a Certified Quality Auditor with over 35 years of experience in the utility industry. They are seeking a highly motivated Business Development & Operations Manager to drive new business opportunities and ensure successful operational execution of projects in the Northeast region.
Responsibilities
- Identify and pursue new business opportunities within the utility, energy, telecommunications, and infrastructure markets
- Develop and maintain relationships with utility companies, municipalities, engineering firms, and general contractors
- Generating and qualify leads through networking, industry events, referrals, and strategic outreach
- Prepare proposals, presentations, pricing, and contract negotiations
- Collaborate with executive leadership to develop regional growth strategies and market expansion plans
- Monitor industry trends, competitive activity, and upcoming project opportunities
- Provide operational oversight for projects throughout the Northeast region
- Partner with project managers and field leadership to ensure projects are completed safely, on schedule, and within budget
- Monitor project performance, financial results, staffing needs, and resource allocation
- Ensure compliance with company policies, customer requirements, and safety regulations
- Identify opportunities to improve operational efficiency and client satisfaction
- Serve as the primary point of contact for key clients throughout the project lifecycle
- Conduct regular client meetings to review project performance and identify future opportunities
- Resolve customer concerns quickly while maintaining strong long-term partnerships
- Ensure exceptional customer service that leads to repeat business and referrals
Skills
- 7+ years of experience within the utility construction, utility services, or infrastructure industry
- Proven experience in business development, operations management, or regional leadership
- Strong understanding of utility operations, construction processes, and project management
- Demonstrated success developing customer relationships and growing revenue
- Strong financial and business acumen
- Excellent leadership, communication, and negotiation skills
- Ability to travel extensively throughout the Northeast
- Experience supporting electric, gas, water, or telecommunications utility projects
- Existing relationships with utilities, municipalities, engineering firms, or infrastructure clients in the Northeast
- Experience leading multiple projects or regional operations
- Bachelor's degree in business, Construction Management, Engineering, or a related field
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