Note: The job is a remote job and is open to candidates in USA. Ace Retail Group is a division of Ace Hardware Corporation that operates several Ace brands and is one of the largest hardware retailers in the United States. The Business Development Manager will lead commercial sales efforts, build a sales-minded culture in stores, and enhance relationships with business customers to drive sales growth.
Responsibilities
- Pursue commercial sales to businesses and multifamily property management customers which present opportunities for growth as a commercial account. Opportunities will be identified in cooperation with the Director of Commercial Business, District Manager, Store General Managers, store personnel and market activities
- Focused attention on growing sales with existing established commercial / business accounts through relationship based sales techniques and tactics. Utilize reporting and in-store shopping habits / frequency to maximize sales growth opportunities among this customer group
- Within pre-determined guidelines the Business Development Manager will have the flexibility to establish special pricing, special orders and custom solutions as needed
- Target specifically defined new commercial customer opportunities which are relevant in the market and have proven to represent significant potential of successful growth
- In cooperation with local in-store teams, develop new and existing commercial accounts through a variety of marketing, events, promotions, personal visits and special selection of merchandise
- Participate in all local trade shows and attend client sponsored meetings
- Business Development Manager will act as a conduit between our commercial customers and other store team members including the store’s General Manager and sales associates
- Coach, lead and train store team on best practices of business customer interaction and B2B fundamentals
- Assist store’s team members in developing a B2B centric focus including developing a deeper relationship with new and existing commercial accounts
- Assist store’s leadership in developing a culture which is supportive of commercial sales growth. Specifically, partnering with store GM and store’s B2B Champion to instill an understanding of the why and how to implement recommended business to business best practices and weave the B2B strategy into the store’s culture and daily operational practices
- Partner with store staff to ensure B2B product needs and customer demands are met in a prompt fashion
- Perform other related duties and special projects as assigned
Skills
- Bachelor's Degree in Business Administration or related discipline (or 5+ years relevant work experience)
- Deep understanding of retail operations, relationship sales skills, inventory management and business fundamentals
- Refined interpersonal skills to engage with others, solid negotiating and conflict resolutions abilities
- Able to foster teamwork and collaboration. Can motivate others both internal and external to perform enthusiastically
- Ability to deliver necessary training across all levels inside the store
- Ability to access the local competitive environment and develop appropriate B2B strategies
- Must have excellent leadership capabilities, communication written and verbal, and attention to detail and follow up
- Excellent PC skills including skilled knowledge of Excel, Word, PowerPoint & Outlook as well as various MS Operating Systems
- Ability to work independently with little or no supervision
- Ability to work flexible hours
- Ability to work remotely with various corporate departments
- Travel as required
- Standing, walking, lifting (up to 50lbs) and climbing
Company Overview