Note: The job is a remote job and is open to candidates in USA. Global Payments Inc. is a global payments company powering commerce worldwide. The Business Development Manager will drive growth for the ChargebackHelp Sales Team by developing new business, influencing purchasing decisions, expanding market presence, and building partnerships around chargeback prevention and dispute management solutions. The role also supports client onboarding, pipeline management, market intelligence, and forecasting.
Responsibilities
- Drive new business growth by building and converting a strong pipeline of qualified opportunities, creating measurable revenue impact and contributing to ambitious business growth targets
- Influence strategic purchasing decisions through consultative discovery, data-driven insights, and compelling business cases that demonstrate clear value for prospective clients
- Expand market presence by representing ChargebackHelp at industry events, strengthening relationships, elevating brand visibility, and creating new opportunities within the payments ecosystem
- Accelerate client success by partnering cross-functionally to ensure seamless onboarding, rapid adoption of solutions, and faster realization of business value for new customers
- Strengthen business performance through accurate pipeline management, market intelligence, and forecasting that enable informed decision-making and sustainable growth
Skills
- At least 3 years experience related to card-not-present transaction processing and online payment industries; understanding merchants, ISO's, PSP's, Acquirers, Payment Gateways, Fraud prevention platforms and their functions within the payment ecosystem
- 5+ years of success in business development, sales, or revenue-generating roles, with a proven track record of meeting or exceeding growth and revenue targets
- Strong knowledge of chargeback and dispute workflows across online credit and debit card payment environments, with an understanding of how merchants, acquirers, and payment partners operate within the broader payments ecosystem
- A proven track record of driving sales results through data-driven business analysis, clearly articulating value and influencing prospects throughout the sales cycle
- Exceptional written and verbal communication skills, with experience leading client-facing conversations, delivering presentations, and building credibility with decision-makers
- A highly motivated, competitive, and collaborative approach, combining a results-oriented mindset with the ability to work effectively across teams to achieve shared goals
- Strong organizational and analytical skills, including experience with customer relationship management (CRM) platforms, contract and pricing processes, pipeline reporting, Excel-based data analysis, and managing priorities across multiple time zones
Benefits
- A competitive salary and benefits package that recognizes your contribution
- Opportunities to grow your skills and build your career within a global business
- Access to learning, development and on-the-job experiences that expand your expertise
- A supportive, inclusive team environment where your ideas and input matter
- Time to give back through community and charity initiatives
- A global employee assistance program to support your wellbeing
- Recognition through a global platform that celebrates your achievements.
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