Note: The job is a remote job and is open to candidates in USA. PMC SMART Solutions is a privately owned contract manufacturer specializing in precision plastic injection molding and manufacturing solutions for medical device, automotive, and other advanced manufacturing customers. The Business Development Manager will drive new business growth by managing the full sales cycle, developing customer relationships, maintaining opportunity pipelines, and coordinating cross-functional teams to deliver proposals and secure contracts.
Responsibilities
- Proactively identify and pursue new business opportunities within assigned accounts to maximize potential and meet or exceed sales targets
- Own and maintain a steady pipeline of qualified opportunities to drive consistent revenue growth
- Identify, understand, and communicate customer needs to drive strategic alignment and business growth
- Partner with Sales Leadership to develop and execute strategies for new verticals, regions, or customer divisions
- Visit assigned customers regularly to build deep relationships and strengthen PMC's competitive position within the account
- Lead customer engagement opportunities, including proposal presentations, Lunch & Learns, and facility tours
- Serve as the primary advocate for the customer experience, coordinating with Engineering, Quality, Operations, and Finance to resolve commercial issues
- Represent PMC at trade shows, conferences, and industry networking events
- Lead client engagement from initial prospecting through RFQ response, proposal development, and contract execution
- Coordinate the RFQ and quoting process with the estimating team, ensuring timely, accurate proposals
- Manage the end-to-end sales process, keeping pipeline activity, call reports, and account development reporting current
- Partner with Sales Leadership to identify and engage high-potential prospects aligned with PMC's strategic objectives
- Conduct market research to assess new business opportunities, analyze customer fit, and shape lead generation strategies
- Provide recommendations to leadership on strategic opportunities and market threats
Skills
- A minimum of five (5) years of experience in direct sales or account management for a manufacturer is required
- Demonstrated ability to manage multiple customer accounts simultaneously
- Experience with consultative, conceptual selling — able to deeply understand a customer's business, challenges, and goals to recommend solutions
- Demonstrated success with customer presentations and negotiations
- Experience selling in a contract manufacturing business (products, components, assemblies, resin, or tooling) required
- Highly organized, detail-oriented, self-motivated, and collaborative, with a strong bias for action
- Proficiency in Microsoft Office (Word, Excel, PowerPoint) and use of Artificial Intelligence (AI)
- Willingness to travel for customer meetings, trade shows, and site visits
- Bachelor's degree (Engineering/Technical, Marketing, or Business Administration preferred)
- Experience in the medical device market and plastic injection molding is a strong plus
Benefits
- Hybrid near Indianapolis, IN or Remote
- A comprehensive benefits package
- Investment in your professional development, including mentorship and cross-functional exposure
- A clear path for career growth within the company
Company Overview