Note: The job is a remote job and is open to candidates in USA. Eleven is a fast-moving company focused on solving complex challenges and delivering exceptional value through innovative technology solutions. The Business Development Manager will drive new revenue by identifying, qualifying, and closing opportunities for managed Wi-Fi and related network services, while building strategic relationships with hotel brands, channel partners, and industry stakeholders. The role owns the full sales cycle, develops strategic accounts, positions technical solutions, manages forecasting, and supports complex deal negotiations.
Responsibilities
- Identify, develop, and close new business across a portfolio spanning guest-facing HSIA and network orchestration and infrastructure solutions
- Own the full sales cycle from lead generation through contract execution
- Consistently meet or exceed quarterly and annual revenue targets
- Develop account plans for strategic prospects and high-value opportunities
- Understand customer business requirements and translate them into technical and commercial solutions
- Position managed Wi-Fi, network monitoring, analytics, and support services as value-driven outcomes
- Collaborate with Sales Engineering and Product teams to scope solutions, pricing, and proposals
- Articulate ROI, operational efficiencies, and guest/user experience benefits
- Build relationships with channel partners, integrators, ISPs, PMS vendors, and technology alliances
- Identify vertical-specific use cases and go-to-market opportunities
- Attend industry events, trade shows, and customer meetings as a brand ambassador
- Provide market feedback to Product and Marketing teams to influence roadmap and messaging
- Maintain accurate pipeline, forecasts, and activity tracking in CRM (e.g., HubSpot, Salesforce)
- Manage deal progression, risks, and next steps with discipline and transparency
- Support pricing approvals, contract negotiations, and handoff to delivery teams
Skills
- 7+ years of B2B sales or business development experience, preferably in managed services, networking, or SaaS
- Experience selling into hospitality, MDU, retail, or similar verticals strongly preferred
- Proven track record of closing complex, multi-location, or enterprise deals
- Strong understanding of: Managed Wi-Fi architectures, LAN/WAN fundamentals, access points, controllers, switches, firewalls (conceptual level), and recurring revenue and subscription-based pricing models
- Excellent communication, presentation, and negotiation skills
- Ability to engage both technical and non-technical stakeholders
- Experience with guest Wi-Fi, captive portals, analytics, or network security offerings
- Channel or partner-led sales experience
- Familiarity with PMS, IoT, or digital guest experience ecosystems
- Experience working in a scale-up or high-growth technology company
- Bachelor's degree in related field
Benefits
- Medical, dental, and vision coverage
- A 401(k) plan
- An attractive paid time off policy with no fixed number of vacation days — take what you need, when you need it
- Balanced Time Off (BTO) does not accrue and is not paid out upon separation
- 11 paid holidays
- A company-wide end-of-year holiday break that all employees enjoy together
- Remote work
Company Overview