Note: The job is a remote job and is open to candidates in USA. Ellab is an industry frontrunner committed to providing cutting-edge benefits. The Business Development Manager is responsible for generating incremental revenue growth by developing new customer relationships and strategic account penetration across an assigned territory.
Responsibilities
- Identify, qualify, develop, and convert new business opportunities within pharmaceutical, biotechnology, medical device, healthcare, food, and other regulated industries
- Build a consistent pipeline of qualified new business opportunities through proactive prospecting, networking, referrals, industry events, market research, and targeted account development
- Identify geographic, customer, application, and market whitespace where Ellab has limited or no current penetration
- Develop new customer relationships and introduce Ellab's broader portfolio of products and services
- Identify opportunities within existing enterprise customers where Ellab has limited penetration across sites, departments, service lines, or product categories
- Pursue strategic new-site and multi-site opportunities in coordination with Regional Sales leadership and existing account owners
- Maintain an active presence within the assigned market through customer visits, networking, conferences, trade shows, and industry events
- Develop and execute an individual business development plan aligned with Regional Sales leadership's territory strategy and revenue objectives
- Establish target account lists based on market opportunity, customer potential, strategic importance, and Ellab's existing market presence
- Develop account penetration strategies for targeted new and underdeveloped customers
- Prioritize business development activity based on revenue potential, strategic value, likelihood of conversion, and available organizational capacity
- Identify emerging market opportunities that could support future growth across Ellab's products and services
- Lead assigned business development opportunities from initial prospecting through qualification, solution development, proposal, negotiation, and successful close
- Conduct discovery meetings to understand customer business needs, technical requirements, project timelines, compliance requirements, and purchasing processes
- Coordinate with technical subject matter experts and operational teams to develop solutions that meet customer requirements
- Prepare or coordinate accurate quotations, proposals, presentations, and commercial documentation
- Establish appropriate customer expectations regarding scope, timelines, deliverables, and implementation requirements
- Maintain regular communication with prospects throughout the sales process
- Negotiate opportunities within established commercial and pricing authority
- Engage Regional Sales leadership when opportunities require pricing exceptions, strategic commercial decisions, significant resource commitments, or executive involvement
- Support the successful transition of closed opportunities from Sales to Operations and Service delivery teams
- Identify space within existing strategic accounts where Ellab has opportunities to expand its relationship
- Introduce customers to relevant capabilities across Ellab's portfolio, including, Validation Services, Calibration Services, Monitoring, Rental Solutions, Aftermarket and Service Programs, and other applicable products and service
- Identify opportunities to expand relationships from individual customer sites into additional departments, facilities, regions, or enterprise-level relationships
- Partner with the existing account owner and Regional Sales Director when developing opportunities within established customer accounts
- Maintain clear communication regarding customer activity to avoid conflicting ownership or customer engagement
Skills
- Bachelors degree in sales/marketing or science related field
- 3+ years of sales experience in pharmaceutical, biotechnology, medical device, healthcare, food, and other regulated industries
- Demonstrated ability to identify, develop, and close new business opportunities
- Operational efficiency and process optimization
- Financial acumen (budgeting, forecasting and analysis)
- Excellent communication and interpersonal skills
- Strong organizational and time management skills
- Travel Required 50% of the time
- Experience in ISO and/or FDA regulated industry
- Customer Relationship Management (CRM) software proficiency (Salesforce highly preferred)
Benefits
- 2 weeks of vacation (3 weeks at your 5yr. & 4 weeks at your 10yr. anniversaries)
- 2 weeks of sick time
- 10 Company Holidays
- 1-week winter shutdown
- 401(k) match of $1 for $1 up to 4%
- Fully paid family medical insurance
- Dental, vision, life, and disability insurance available
- 6 weeks of parental leave
Company Overview