Note: The job is a remote job and is open to candidates in USA. Olight Technology Co., Limited is a globally renowned enterprise in the portable lighting industry, dedicated to crafting innovative lighting solutions. The Business Development Key Account Manager will focus on developing key industrial channel clients and maintaining customer relationships while implementing business strategies from Olight's headquarters in China.
Responsibilities
- Key Account Development & Channel Construction (Core Duty)
- Focus on six core tracks including auto parts & repair, industrial MRO, hardware building materials, hand & power tools, plumbing & electrical accessories, and industrial consumables
- Target and develop B-end customers such as channel key accounts, regional distributors, trading companies, industrial purchasers, chain hardware stores, auto repair chain institutions, and engineering supporting enterprises
- Explore high-quality cooperative resources, build a stable offline sales channel system, and complete customer development, signing, and sales performance targets assigned by the headquarters
- Customer Maintenance & Full-process Business Follow-up
- Manage the full business cycle of new customer cooperation, including business negotiation, demand communication, solution docking, quotation negotiation, contract signing, and sample testing follow-up
- Maintain long-term relationships with existing key clients, conduct regular return visits, collect customer demands, product feedback, and after-sales problems
- Cooperate with internal teams to solve delivery, product, and after-sales issues, improve customer repurchase rate and loyalty, and establish long-term strategic cooperative partnerships
- Execute Headquarters Marketing & Brand Promotion Arrangements
- Fully comply with the overall business plans and work arrangements of Olight China Headquarters to implement all market expansion tasks
- Conduct on-site client visits, business negotiations, and offline customer development
- Take charge of the pre-exhibition preparation, on-site customer reception, business opportunity collection, and post-exhibition conversion follow-up for domestic and overseas industry exhibitions (hardware exhibitions, auto parts exhibitions, industrial MRO exhibitions)
- Complete exhibition reviews, customer ledger sorting, and business opportunity summary and reporting on a regular basis
- Market Research & Competitor Analysis
- Based on professional industry experience, conduct in-depth research on market trends, channel models, end-customer demands, competitor pricing, and product advantages in the hardware, tool, industrial MRO, and auto repair supporting industries
- Deliver regular market analysis reports and channel development reviews to provide reliable decision-making support for headquarters product optimization, pricing strategy, channel layout, and market promotion
- Business Data Review & Regular Work Reporting
- Establish standardized customer files, development ledgers, and business opportunity follow-up records
- Regularly report customer development progress, performance completion status, market problems, and optimization suggestions to the headquarters
- Collaborate efficiently with various departments of the headquarters to promote project implementation, order delivery, and channel empowerment, and ensure a closed-loop business operation
Skills
- Solid working experience in the hardware, industrial tools, MRO, or auto repair supporting industry, with clear understanding of industrial channel operation and B-end customer development logic
- Proficient in oral and written English; multilingual capabilities are a plus. Able to communicate smoothly with global customers and cooperate with Chinese headquarters teams efficiently
- Possess independent business development capabilities, with rich experience in B-end key account negotiation, development, and maintenance
- Strong market acumen, able to accurately capture industry trends, customer demands, and market opportunities
- Good execution and teamwork awareness, able to strictly follow the unified arrangement of Olight China Headquarters to complete business tasks and market expansion work
- Willing to take nationwide business travel, adaptable to exhibition business and on-site customer visit work
- Result-oriented, with strong pressure resistance, communication skills, and problem-solving capabilities
- Familiar with domestic and overseas hardware industry exhibitions, channel sales models, and industrial client procurement habits is highly preferred
- Bachelor's degree or above; relevant industry sales/marketing working experience is prioritized
- Candidates with existing hardware industry channel resources, MRO industrial customer resources, or auto repair industry resources are highly preferred
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