Note: The job is a remote job and is open to candidates in USA. Anderson Automotive Group is seeking a Business Development Coordinator for its Fred Anderson Subaru location. The role serves as an initial contact for Internet sales leads, answers product questions, and schedules appointments with sales professionals while providing ongoing customer follow-up and support.
Responsibilities
- Answer customer calls and establish follow-up with sales appointments
- Respond quickly to internet, phone, and live chat inquiries using email, scripts, and templates
- Continuous follow-up with interested leads for 90 days as well as following up with leads that are not ready to make an appointment or no-show
- Provide customers with product information and direct them to appropriate dealership resources
- Participate in team and process development sessions- keeping positive relationships with teammates, sales teams, and dealership management
- Utilize CRM tracking system daily
- Walking the lot to stay up to date on inventory
- Assisting with getting vehicles fueled up and over to our detail departments
Skills
- Prior customer service experience
- Excellent teamwork skills
- Positive and hardworking demeanor
- Strong computer skills with the ability to use computer software
- Eagerness to improve and collaborative attitude
- Time management skills
- Strong listening skills with ability to build rapport with others
- Organizational skills
- Valid Driver's license with acceptable motor vehicle record
- High school diploma or equivalent
Benefits
- 5-day work weeks - CLOSED ON SUNDAYS
- Flexible Saturday shifts
- Training is provided
- A culture of caring, belonging, and respect for everyone
- Managers that people want to work with
- Career growth and advancement
- Leadership development, innovative training, and learning systems
- 401k retirement plans with company match
- Comprehensive health benefits packages, including telehealth and behavioral health services
- Industry-leading maternity and paternity leave
- Relocation packages
- Paid employee referral program
- Recognition and bonus programs
- Paid time off, bereavement, and vacation benefits
- Employee discounts on parts, service, vehicle purchases, and local entertainment
Company Overview