Note: The job is a remote job and is open to candidates in USA. Chart Industries, Inc. is a company that designs and builds advanced cryogenic equipment. They are seeking a motivated Business Development Associate to support revenue growth by managing leads, qualifying opportunities, and ensuring a smooth customer experience from initial contact through order fulfillment.
Responsibilities
- Actively sell our core products, book customer orders, process transactions, and coordinate shipping/logistics to ensure timely delivery
- Proactively follow up on inbound leads generated from the company website, trade shows, conferences, marketing campaigns, and other channels
- Assess and qualify leads using established criteria (budget, authority, need, timeline – BANT or similar). Gather key information, answer initial product questions, and determine fit for our solutions
- Prepare and transfer qualified leads to Business Development Managers with complete notes, customer insights, and next-step recommendations to enable efficient closing
- Maintain accurate and up-to-date records in the CRM system (e.g., Salesforce or equivalent) for all lead activity, interactions, opportunities, and orders. Generate regular activity and pipeline reports
- Stay informed about industry trends, competitor activity, and customer needs. Provide feedback to marketing and product teams to improve lead quality and offerings
- Assist Business Development Managers with administrative tasks, proposal preparation, scheduling meetings, and customer communications as needed
- Help prepare for and follow up after industry conferences, trade shows, and webinars
Skills
- 3 years of experience in sales, inside sales, business development, customer service, or lead generation (experience in industrial equipment, packaging, cryogenics, or B2B)
- Bachelor's degree in Business, Marketing, Communications, or a related field (or equivalent professional experience)
- Strong verbal and written communication skills with a professional phone presence
- Proven ability to qualify leads and manage a high volume of outreach
- Organized and detail-oriented with excellent follow-up skills
- Familiarity with CRM systems and sales tools (Salesforce, HubSpot, etc.)
- Basic understanding of logistics, shipping, and order fulfillment processes
- Self-motivated with a hunter mentality and resilience in a fast-paced environment
- Willingness to travel occasionally for conferences or customer visits
- Comfortable working with technical products and explaining value propositions
- Experience in industrial, manufacturing, packaging, or cryogenic/liquid nitrogen solutions
- Knowledge of trade show lead management and post-event nurturing
- Proven track record of meeting or exceeding sales activity targets (calls, emails, qualified leads)
Benefits
- Competitive compensation
- Development programs designed to grow future leaders
Company Overview