Note: The job is a remote job and is open to candidates in USA. Liberty University is seeking a Business Data Analyst I to support the Analytics and Decision Support department. The role involves enabling the University through data and information to improve decision-making, working closely with other analysts to develop technical requirements and solutions for data extraction and transformation.
Responsibilities
- Analyze workflow issues and data integrity problems, provide recommendations on resolution, and advise management accordingly
- Conducting and leading projects to accompany the transformation of Libertyโs business processes through the effective collection, processing, and visualization of data
- Document and optimize business processes by researching industry best practices and supporting the development of solutions for current business operations
- Develop a deep understanding of core business processes and how performance is measured, and work with business units to discern strategic and analytical data and analytics needs and gaps
- Utilize diagnostic/predictive/prescriptive analysis to derive business insights and direct/drive action that increases revenue, decreases cost, and/or mitigates risk
- Possess a thorough understanding of University systems and data sets, and be able to summarize and describe raw data sets for departmental use. Support validation processes to ensure data accuracy
- Analyze data to align with organizational goals and relay business impacts of findings through data-driven recommendations
- Collaborate closely with business units and provide expert input on functional business topics
- Streamline business processes by leveraging new or existing technology, including application and reporting development, while adhering to internal development and publication standards
- Provide operational support to assigned business units' systems, including technical assistance
- Provide regular updates to customers on business process improvement and new technology activities, maintaining a high level of customer service
- Occasionally works outside of normal business hours to support system upgrades, business unit-specific deployments, or timely technology business requirements
- Collaborates effectively with peers, colleagues, leaders, and business partners to ensure consistent delivery of high-quality results. Demonstrates excellent communication and influencing skills
- Mentor junior analysts on standards, best practices, and advanced analytics techniques
- Supports the development of new policies and facilitates training and communication efforts. Assigns work as appropriate and proactively reviews outstanding requests
- Assists department leadership with daily coordination of duties, projects, and tasks, including supporting the interviewing process for new hires
Skills
- Interest in data, reporting, or analytics
- Basic experience with Excel or similar tools or willingness to learn
- Strong communication, analytical, and organizational skills
- Bachelor's degree and one year of relevant experience, or apprenticeship in a Liberty Information Services position with supervisor recommendations is required
- Ability to effectively communicate both verbally and in writing to convey clear, well articulated information
- Ability to understand, speak, and write English in order to convey messages and correspond in an articulate and professional manner
- Possess public communication skills that allow professional representation of Liberty University
- Strong organizational skills
- Computer skills
- Intuitively able to reason, analyze information and events, and apply judgment in order to solve problems of both a routine and complex nature
- Exposure to SQL or database concepts is preferred
- Experience with Excel, Access, Argos, Tableau, or SSRS is preferred
Benefits
- Comprehensive benefits
- Health insurance
- Retirement plans
- Tuition assistance
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