Note: The job is a remote job and is open to candidates in USA. Ascendion is an AI-native software engineering company that helps businesses innovate through data, software product engineering, experience design, and workforce transformation. The Business Consumption Program Manager will manage product and commercial launches end to end, coordinate business and technical stakeholders, and ensure launch readiness. The role also validates pricing and consumption changes, resolves discrepancies and system errors, and supports successful execution and post-launch remediation.
Responsibilities
- Provide end-to-end program management for product and commercial launches from early planning through General Availability (GA), regional readiness, and downstream execution
- Partner with Business Planners to track product development, business requirements, pricing decisions, milestones, dependencies, sign-offs, blockers, and approvals
- Create and manage Change Requests that translate approved product, pricing, and business decisions into clear, actionable inputs for Product Launch Operations
- Maintain launch plans and milestone visibility through MAPP (Milestone and Project Planner) or equivalent planning tools
- Coordinate GTM readiness activities, launch prioritization, stakeholder reviews, and executive reviews
- Ensure launch documentation is complete, accurate, approved, and ready for handoff to Consumption and downstream execution teams
- Review and validate product, pricing, subscription, and consumption change summaries for completeness and accuracy
- Compare submitted changes with Business Planner-approved pricing files and other source-of-truth documentation to confirm alignment with approved decisions
- Identify discrepancies across pricing files, Change Requests, change summaries, and system submissions, then coordinate corrections with the appropriate stakeholders
- Perform pre-launch quality checks and system validations; investigate and clear validation errors, submission failures, and exceptions that prevent changes from progressing
- Support manual and exception-based launches and track changes through successful completion against committed timelines
- Maintain accurate records of validation results, approvals, exceptions, decisions, and resolutions to support continuity and auditability
- Support investigation and remediation of post-launch pricing, consumption, subscription, and configuration issues
Skills
- 3-5 years of experience in program management, business operations, product operations, business planning, launch operations, or a similar role
- Experience supporting complex product or service launches involving both business and technical stakeholders
- Strong experience working with SQL and Kusto queries
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- 401(k) retirement plan
- Long-term disability insurance
- Short term disability insurance
- 5 personal days accrued each calendar year. The Paid time off benefits meet the paid sick and safe time laws that pertains to the City/ State
- 10-15 days of paid vacation time
- 6 paid holidays and 1 floating holiday per calendar year
- Ascendion Learning Management System
Company Overview
Company H1B Sponsorship