Note: The job is a remote job and is open to candidates in USA. CyberCoders is recruiting for a growing nationwide financial services firm seeking a Business Application Enablement Analyst. The role maximizes the value of the software application portfolio by driving adoption, improving business processes, engaging end users, and coordinating with vendors to align applications with business needs.
Responsibilities
- Measure and improve productivity, efficiency, and end-user experience across business processes supported by software applications
- Serve as the internal expert for assigned applications and establish business process standards
- Gather and document user requirements, workflows, and process improvements
- Drive adoption of application capabilities and promote best practices among advisors and business users
- Build and engage an internal user community through training, forums, and knowledge-sharing sessions
- Act as the voice of end users with software vendors, managing relationships, support requests, and product roadmaps
- Identify opportunities for automation, workflow optimization, and AI-enabled productivity gains
- Partner with stakeholders to continuously improve advisor experience, operational efficiency, data quality, and service delivery
Skills
- 2+ years of experience in business analysis, process improvement, or application support
- Experience gathering business requirements, documenting workflows, and supporting application implementations
- Experience configuring business applications from a functional/user perspective
- Strong communication, training, and stakeholder engagement skills
- Experience working with software vendors and managing ongoing application enhancements
- Interest in emerging technologies, automation, and AI capabilities
- For this position, you must be currently authorized to work in the United States without the need for sponsorship for a non-immigrant visa
- Knowledge of software applications within Wealth Management or Financial Services preferred
Benefits
- Medical
- PTO
- Holidays
- For the Fairfield, CT office: initially remote as the office is rebuilt, ultimately onsite with some flexibility.
- For the Chicago, IL office: onsite with some flexibility.
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