Note: The job is a remote job and is open to candidates in USA. The Cigna Group, through its Evernorth Health Services division, is dedicated to improving the health and vitality of the people it serves. The Business Analytics Advisor & Project Manager leads cross-functional analytics and operational initiatives, translating business needs and data insights into project plans, dashboards, recommendations, and measurable improvements. The role also supports stakeholder communication, performance tracking, process improvement, and change management.
Responsibilities
- Lead cross-functional analytics and operational initiatives from planning through implementation, helping teams stay aligned on scope, milestones, risks, decisions, and expected outcomes
- Partner with business leaders, analytics teams, technology partners, and operational stakeholders to understand needs, define success measures, and translate complex requirements into clear project plans, dashboards, reports, and business recommendations
- Analyze data to identify trends, risks, opportunities, and performance insights that support strategic decision-making and operational improvement
- Prepare clear presentations, updates, and recommendations that help technical and non-technical audiences understand progress, decisions, tradeoffs, and measurable impact
- Track key performance indicators, project outcomes, action items, dependencies, and risks to support timely delivery and accountable execution across matrixed teams
- Identify opportunities to simplify processes, improve reporting, strengthen governance, automate manual work, and create practical documentation such as business requirements, process maps, standard operating procedures, and workflow materials
- Support change management by helping stakeholders understand new processes, reporting tools, operating rhythms, and performance expectations
Skills
- Minimum of 3 years of experience in business analytics, reporting, project management, program coordination, operational improvement, or a related business support role
- Experience leading or coordinating cross-functional initiatives in a matrixed environment
- Strong analytical and problem-solving skills, including experience interpreting data, identifying patterns, and turning findings into practical recommendations
- Experience creating presentations, status updates, business requirements, reports, or dashboards for varied audiences
- Proficiency with Microsoft Excel and PowerPoint, with experience using reporting, analytics, or project tracking tools
- Strong organization, planning, prioritization, and follow-through skills, with the ability to manage multiple workstreams and shifting priorities
- Clear verbal and written communication skills, with the ability to build trust, influence without direct authority, and partner effectively across teams
- Bachelor's degree in business, analytics, healthcare administration, finance, information systems, or a related field
- Healthcare, provider contracting, network management, claims analytics, or healthcare operations experience
- Experience with Tableau, Databricks, SQL, or similar analytics and delivery tools
- Experience supporting analytics product development, reporting transformation, business transformation, or operational excellence initiatives
Benefits
- This role is also anticipated to be eligible to participate in an annual bonus plan.
- Starting on day one of your employment, you’ll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs.
- 401(k)
- Company paid life insurance
- Tuition reimbursement
- A minimum of 18 days of paid time off per year
- Paid holidays
- Leaves of absence
- Remote work arrangement
Company Overview