Note: The job is a remote job and is open to candidates in USA. Practifi is a financial technology company that builds solutions for its clients and fosters a collaborative workplace. The Business Analyst, Technical Enablement serves as the primary client contact, leads discovery and requirements gathering, translates business needs into technical specifications, and coordinates with technical and client-facing teams to deliver successful projects.
Responsibilities
- Serve as the primary point of contact for client MSP accounts, managing ongoing communication, timelines, and deliverables so clients always know where things stand
- Lead discovery sessions and client meetings to gather, clarify, and document requirements—translating business needs into clear, actionable specs for the technical team
- Advise clients on standard Practifi functionality versus custom builds, guiding them toward best-practice solutions that maximize value
- Coordinate with Technical Consultants, Client Success, and leadership to keep projects on track and resolve issues before they escalate
Skills
- 3–5 years of experience in a business analyst, requirements analyst, or client-facing consulting role within SaaS, fintech, or professional services
- Demonstrated ability to lead client meetings independently and demonstrate value of technical projects, translating business needs into actionable plans
- Experience managing multiple concurrent client engagements with strong organizational and prioritization skills
- Familiarity with CRM platforms (Salesforce preferred)
Benefits
- 20 days paid vacation, 10 days paid sick, 3 paid personal days, 3 paid volunteering days (all annual from day one).
- Comprehensive benefits package.
- Annual Learnbucks for continued education.
- Your Practibuddy: Someone dedicated to helping you succeed from day one.
- Real Work-Life Integration: Not just a buzzword—we actually mean it with flexibility.
- Bi-annual Summits: Chicago gatherings for connection, collaboration, and yes, celebration (trust falls optional).
- Internal Celebrations: We celebrate big and small wins in Slack and IRL.
- Learnbucks, promotions from within, encouraged skill development.
- We’re fully remote with those amazing in-person summits.
Company Overview