Note: The job is a remote job and is open to candidates in USA. The client is a global financial services organization operating across insurance, investments, and asset management. They are seeking a Business Analyst IT II to serve as the Escalation Lead for a SharePoint retention and migration program, coordinating migration activities, managing complex issues, escalating delays or non-compliance, and engaging senior stakeholders.
Responsibilities
- Collect requirements, review plans and documents, and coordinate BG activities
- Engage Record Stewards and Record Officers (or Delegates) to oversee BG-specific activities and deliverables
- Coordinate Information and Record Steward efforts for migration/delete assessments
- Assign BG coordinators to manage tasks and deliverables
- Facilitate training and engagement for BG resources executing the migration work
- Follow up with BG employees (such as Information Stewards) assigned to SharePoint tasks
- Notify the BG's Operating Committee member when management support is needed
- Monitor and report progress weekly to the EDGO Project Manager
Skills
- * 2–4 years of experience, ideally in roles requiring coordination with director-level or AVP-level stakeholders
- * Strong communication skills — polished, professional, and able to navigate sensitive escalations
- * SharePoint knowledge — familiarity with site structures, parent/child sites, and basic administration
- * Advanced Excel skills — workbooks, pivot tables, and reporting automation
- * Stakeholder management — ability to work with senior business leaders who may be balancing competing priorities
- * Professionalism and polish — ability to maintain composure and clarity when stakeholders express frustration or push back
- * Self-management — ability to operate independently within a fast-moving, high-volume project environment
- * Executive-level communication polish
- * Confidence engaging with senior leaders
- * Strong follow-through and persistence
- * Ability to manage escalations diplomatically
- * Advanced Excel and SharePoint capability
- * Professionalism under pressure
Benefits
- Medical, Vision, and Dental Insurance Plans
- 401k Retirement Fund
Company Overview