Note: The job is a remote job and is open to candidates in USA. Sapphire Software Solutions Inc is seeking a Business Analyst for a remote contract supporting a new FedEx project. The role will help migrate business functionality from Palantir Foundry to Google Cloud by analyzing WFM processes, documenting requirements, coordinating stakeholders, and supporting testing and operational readiness.
Responsibilities
- Understanding current-state business processes and workflows
- Documenting functional and technical requirements
- Supporting discovery and analysis efforts across WFM applications
- Translating business needs into actionable development requirements
- Identifying potential risks, gaps, and migration dependencies
- Helping validate future-state GCP functionality against existing business operations
- Facilitating collaboration between FedEx stakeholders and TGS delivery teams
- Supporting testing, user acceptance activities, and operational readiness
- Partner with FedEx Product Owners and business stakeholders to understand current WFM processes and business requirements
- Conduct discovery sessions and requirements gathering activities
- Analyze existing Palantir functionality and assist in mapping future-state requirements for GCP
- Create functional specifications, business requirements documentation, process flows, and user stories
- Support backlog creation and refinement activities
- Facilitate communication between FedEx business teams and technical delivery teams
- Work closely with FDEs, Architects, and QA resources to ensure business requirements are understood and implemented appropriately
- Help identify project risks, assumptions, dependencies, and mitigation strategies
- Participate in sprint ceremonies, planning sessions, and stakeholder reviews
- Support testing activities, requirement validation, and User Acceptance Testing (UAT)
- Assist with knowledge transfer and operational handoff activities
- Maintain project documentation and reporting artifacts
Skills
- We are targeting Business Analysts who have previously work at FedEx on a large enterprise system
- Again, we would want the candidate to have experience working on freight and logistics or supply chain systems
- Any experience working on a cloud migration would be a great fit
- This role requires strong analytical capabilities, enterprise modernization experience, and the ability to work effectively within a fast-paced delivery environment
- Demonstrate strong ownership and accountability
- Communicate proactively and effectively with both technical and non-technical audiences
- Navigate ambiguity while helping define solutions
- Drive decisions and remove blockers where appropriate
- Operate with a consultant mindset while representing TGS professionally
- Thrive within a highly collaborative, client-facing environment
- Adapt quickly to changing business priorities and compressed delivery timelines
- Requirements Gathering
- User Story Development
- Process Mapping
- Gap Analysis
- Business Process Documentation
- Functional Specifications
- Stakeholder Management
- Requirements Traceability
- Change Management Support
- Agile/Scrum Methodologies
- Sprint Planning
- Backlog Management
- Acceptance Criteria Development
- User Acceptance Testing
- Executive Communication
- Workshop Facilitation
- Stakeholder Interviews
- Documentation Development
- Cross-Functional Collaboration
- Ideally looking for a candidate at FedEx who has worked on their Freight and logistics platforms
- Any candidates with WFM (weekly forecast manager) experience will be a great fit
- If they do not have FedEx experience our second choice would be a candidate with Amazon, United Postal Service, UPS experience
- Candidates with experience in the following areas will be strongly preferred:
- Enterprise platform modernization initiatives
- Data-focused projects and cloud migration programs
Benefits
- 100% Remote
- Contract position initially through the end of the year, with potential extension into 2027
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