Note: The job is a remote job and is open to candidates in USA. Empower is seeking a Business Analyst to join its central operations team and help drive growth through data-driven, scalable strategies. The role focuses on analytics, marketplace operations, project management, communications, marketing campaigns, and improving customer acquisition, retention, engagement, and platform usage.
Responsibilities
- Develop and use analytical tools to measure and generate ways to improve customer acquisition/retention/engagement and grow overall platform usage
- Hands-on assistance managing dynamic and growing marketplaces using custom dashboards
- Serve in both project management and operator roles on various short-term and long-term ops, comms, and marketing initiatives
- Help manage and improve our automated drip campaigns. This includes ensuring timely and consistent deployment, as well as conducting in-depth analyses of open rates and campaign effectiveness
- Draft copy for and implement email, text, and other digital communication and marketing campaigns
- Run and expand Empower’s vehicle-exterior advertising program
- Run and expand Empower’s in-vehicle marketing efforts
- Help create content for Empower’s unpaid, organic social media campaigns
- Help manage paid media campaigns to maximize RO
Skills
- Bachelor's or other 4-year degree with high academic achievement
- 0-2 years of post college professional experience, ideally in a fast paced environment
- Experience in data analytics (proficiency with Excel/Google Sheets required; experience with SQL/R/Python is a plus)
- An innate understanding of ROI
- Ambitious and dependable
- This role can be remote (U.S. based only), or in-person in McLean, Virginia
- We are currently unable to sponsor visas for this position
- Experience in data analytics (proficiency with Excel/Google Sheets required; experience with SQL/R/Python is a plus)
Benefits
- Equity
- Performance based bonus
- Competitive benefits
- Being part of a great team to better the lives of gig workers
- Exposure to C-Suite and other senior team members across all departments
Company Overview