Note: The job is a remote job and is open to candidates in USA. Confidential company seeking a Business Analyst to support a Home Lending Originations Platform team. The role focuses on analyzing vendor and platform releases, gathering requirements, documenting processes, executing testing, and coordinating with technology teams, vendors, and business stakeholders to deliver enhancements and mitigate operational risk.
Responsibilities
- Learn Home Lending products, processes, and system landscape
- Support Help Desk activities to develop Empower and vendor platform knowledge
- Research and document current business processes
- Review release notes and assist with impact assessments
- Execute test cases and document test results
- Participate in team meetings, refinements, and stakeholder discussions
- Review vendor and Empower release notes to identify business impacts and testing requirements
- Create and execute test strategies, test cases, and regression testing plans
- Write user stories, acceptance criteria, and supporting documentation
- Facilitate requirement gathering and refinement sessions with stakeholders
- Perform process analysis and recommend improvements
- Conduct demos and walkthroughs for business stakeholders
- Leverage Copilot and automation tools to improve efficiency across requirements, testing, and analysis activities
- Coordinate with technology teams, vendors, and business partners to support successful delivery of releases and enhancements
Skills
- **MUST HAVE SKILLS (1-6 Years of Experience Required): 1.** Business Analysis fundamentals (requirements gathering, user stories, acceptance criteria, process documentation)
- 2. Strong analytical and problem-solving skills
- 3. Experience testing software applications and documenting results
- 4. Ability to interpret technical or vendor documentation and translate it into business impacts
- 5. Client Excel proficiency
- 6. Experience with Client Copilot, AI-assisted tools, or demonstrated interest in leveraging automation technologies
- 7. Strong written and verbal communication skills
- 8. Experience facilitating meetings with business and technology stakeholders
- **FLEX SKILLS: 1.** Mortgage lending or Home Lending experience
- 2. Loan Origination System (LOS) experience such as Empower, Encompass, or similar platforms
- 3. Azure DevOps, Jira, or other agile delivery tools
- 4. Power Automate, Power BI, SQL, or other process improvement tools
- Equivalent combination of education and relevant business analysis, testing, mortgage operations, or financial services experience will be considered
- 1. Most Preferred – EST preferred
- 2. Second Preferred – Pittsburgh, PA, 15222 / Strongsville, OH, 44136 / Dallas, TX, 75234 / Birmingham, AL, 35233 / Phoenix, AZ, 85016
- 9. Prior Client Experience Highly Preffered
- **INDUSTRY BACKGROUND: Preferred backgrounds include: Mortgage lending or Home Lending operations. Loan origination systems (LOS) experience. Vendor management. Business analysis. Financial services technology
- Bachelor's degree in Business Administration, Information Systems, Finance, Computer Science, or a related field preferred
- Certifications such as Certified Business Analysis Professional (CBAP), Agile Business Analyst, Scrum, or similar are a plus but not required
Benefits
- Can be remote while contractor, but in order for conversion, must be near Client hub location and willing to go into office.
Company Overview
Company H1B Sponsorship