Note: The job is a remote job and is open to candidates in USA. Rothe Development Inc is seeking a Business Analyst to support NASA’s Enterprise Multimedia and Integrated Technical Services contract. The role supports the planning, execution, transition, adoption, and sustained delivery of AI-enabled enterprise collaboration tools and services through project coordination, documentation, stakeholder engagement, and feedback management.
Responsibilities
- Coordinate project activities, schedules, milestones, meetings, and deliverables across Government personnel, stakeholder groups, customer organizations, and service providers to support the implementation and transition of enterprise collaboration AI services
- Develop and maintain comprehensive project documentation, including project plans, implementation schedules, migration timelines, action item tracking, risk and dependency logs, status reports, and other project artifacts needed for effective planning and execution
- Facilitate project communications and stakeholder engagement, ensuring timely sharing of information, proper documentation of meeting outcomes, and follow up on assigned action items to maintain project momentum and alignment
- Support the creation and distribution of project communications, training materials, user guidance, and transition documentation in accordance with Agency governance and communication standards
- Manage and support continuous improvement of the Agency’s Q&A feedback tool by monitoring incoming questions and feedback, coordinating responses with subject matter experts, tracking resolution status, identifying recurring issues and trends, and maintaining updated FAQ content and user guidance materials
Skills
- Minimum Education: BA/BS degree
- Two years' experience working with geographically separated customers
- Two years' experience with software collaboration tools in a SaaS environment including Box, Mural, Slack, O365, and others
- Comfortable interfacing with senior leadership, stakeholders, customers, and other contracts
- Strong time-management skills
- Able to shift rapidly and frequently between projects
Benefits
- Remote, hybrid, and onsite positions
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